It Support Specialist
At **TYP **(powered by Arcese), we set out to be the **#1 tech delivery Company in Italy**, and we want you to help us in our endeavour
Are you a computer whiz with a passion for all things tech?
Let's talk!
We are looking for a** IT Support Specialist** to join our team in Milan.
You will aid and support for hardware and software systems, troubleshooting issues, and assisting staff with tech and computer challenges.
Your role will be pivotal in ensuring system functionality and providing operational support to meet user needs.
**YOUR CHALLENGE WILL BE**:
- Assisting staff with the installation, configuration, and ongoing usability of hardware and software systems
- Providing daily operational and systemic support to staff
- Verifying the functionality of hardware and software components
- Troubleshooting hardware and software issues in person, remotely, and over the phone
- Assisting colleagues with computer problems and responding to their questions
**WHO YOU ARE**:
- Computer and network equipment knowledge
- Understanding of computer principles and the ability to effectively communicate technical concepts to a diverse audience
- Ability to meet deadlines and effectively manage multiple urgent user requests
- Knowledge of computer logic elements and familiarity with technical documentation, particularly for APIs
- Bachelor's degree in Computer Science or related disciplines is a plus
- At least 3 years of experience in maintaining networks and computer systems
- At least 2 years of experience with current network operating systems
**DO YOU RECOGNIZE YOURSELF?
JOIN US IN ARCESE!
Arcese Group is a Global Logistics Company, with 70 offices and more than 3, 000 employees worldwide.
Arcese Group connects world and offers integrated and sustainable solutions throughout the entire supply chain.
Being laser-focused on increasingly ambitious goals, we pursue Excellence everyday.
We believe in the strength of collaboration and we aim at delivering the best employee experience to our people through Passion, Innovation, Entrepreneurial Spirit, Digital Mindset and Transformational Leadership.
- At Arcese, we believe that recognition, inclusion, and valorization of diversity is the key to create a safe and inclusive work environment. _
- Our culture, our leadership, our people, all guarantee equal and fair opportunities for everyone at all organizational levels.
We recognize diversity as a winning factor, encouraging our employees to share ideas, collaborate across functions and seniorities, and to value and develop talent. _
- We know diversity is a fact, inclusion is a choice.
And every day we choose to be inclusive. _
**RITORNA ALLE POSIZIONE APERTE
**LOCATION**:
- Milano (Basiano)**CONTRACT TYPE**:
- Full Time**DEPARTMENTS**:
- IT, Security & Infrastructure
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