It Support Specialist Milano

It Support Specialist
Milano
Lombardia, Milano

Location: Milan, Italy

Type: Dispatch / Part time

Hours: (10-20) Hours Per week.

Job Title: IT Support Specialist

We are hiring on-site dispatch IT Support Specialist in Milan, Italy. If you're passionate about IT support and troubleshooting, we'd love to hear from you.

Key Responsibilities:Provide first/second level contact and problem resolution for customer issues. Work with third-party vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8. 1, Windows 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications. Have basic knowledge of Mac operating systems to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Perform general preventative maintenance tasks on computers, laptops, and printers. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Broad experience in IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned. Requirements:Must hold a valid work permit. Extensive knowledge and understanding of IT and computers. Salary: Negotiable

Company Details: BCIC Swiss GmBH

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