It Support Specialist Lazio

It Support Specialist
Roma
Lazio, Lazio

Location: Castiglion Fiorentino, a small, walled city in eastern Tuscany, Italy

Type: Full-Time

Hours: 8 Hours (Visit Tuesday)

IT SUPPORT SPECIALIST BCIC Swiss GmBH is looking for a full-time On-site IT Support Specialist in Castiglion Fiorentino, Italy.

Responsibilities: Provide first/second level contact and problem resolution for customer issues.

Work with Third Party Vendors to remediate complex AV issues as needed.

Provide timely communication on issue status and resolution.

Maintain ticket updates for all reported incidents.

Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8. 1, Windows 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.

Basic knowledge of Mac operating system to support Apple PC users.

Install, upgrade, support, and troubleshoot for printers and computer hardware.

Perform general preventative maintenance tasks on computers, laptops, and printers.

Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.

This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements: Need to have a valid work permit.

Good knowledge about computers/IT.

Fluent in English.

If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible to ******.

Salary: Negotiable

Company Details: BCIC Swiss GmBH

#Lattichstrasse 6, 6340 Baar

Contact: Shomi Kayser Nishat

Talent Acquisition Specialist

*

LinkedIn: https://www.linkedin.com/in/nishat-kayser-702956270/

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