It Support Technical Support It Specialist Milano

It Support Technical Support It Specialist
Milano
Lombardia, Milano

Techyon: Information Technology Recruitment Experts | Head Hunter

**Posizione**:

**Techyon** is the first **Head Hunter** which exclusively specialising exclusively in the search and selection of senior professionals and managers in the **Information Technology** field.

Our Recruitment Engineers select the best IT profiles for prestigious IT consulting firms, banks, service companies, manufacturing groups, start-ups of excellence and digital DNA companies.

**About the Company**: for an Important Entertainment Group that conceives, produces and delivers live experiences worldwide, our Recruitment Engineers are looking for an **IT Support**.

**Core responsibilities**:

- Manage with the installation of new hardware and software of employees and of the office

- Support onboarding / off-boarding employees on company systems

- Coordinate the maintenance and, where required, the creation of internal databases and manage the correct functioning of already existing internal software

- Manage new IT projects both in the design and implementation phases

**Requisiti**:

**Must Have**:

- Proven work experience in a similar role, preferably on macOS/iOS systems

- Ability to diagnose problems and to deal with Mac and Microsoft systems, printers and smartphones management, mail systems etc.

- Experience in effectively communicating and presenting technical concepts to management, peer group and staff

- Very good communication skills (in order to deal with internal and external stakeholders).

- Knowledge of Gmail, Mail management and related groups, Network backup and hard disk.

- Excellent organisational, prioritisation and interpersonal skills.

- Able to troubleshoot a variety of technical issues

- Problem-solving attitude

- Task-oriented and organized, experience managing a ticket queue, and ability to prioritize

- Team management skills

- Appetite for continuous learning to further IT knowledge and career development

- Fluent English, knowledge of other foreign languages is appreciated

**Altre informazioni**:

**Location**: Milan, City Centre