Italian Customer Service Roles In Greece - Full Relocation Package Bardi

Italian Customer Service Roles In Greece - Full Relocation Package
Bardi
Emilia Romagna, Bardi

The House of Mercier is excited to present excellent opportunities for Italian Customer Service Representatives in Greece, complete with a full relocation package.

This role is ideal for individuals passionate about customer service who are looking to immerse themselves in the beautiful landscape and rich culture of Greece. As a key part of our customer service team, you will assist Italian-speaking clients, providing them with the highest level of support and solutions. If you are committed to delivering exceptional customer experiences and ready for a new adventure, we encourage you to apply!ResponsibilitiesOffer outstanding customer service to Italian-speaking clients via phone, email, and live chat. Assist customers with product inquiries, manage order processing, and resolve service-related issues effectively. Professionally handle customer complaints, ensuring a positive resolution to enhance customer satisfaction. Accurately document customer interactions and ensure timely follow-up on outstanding issues. Collaborate with internal teams to escalate and address complex customer inquiries as necessary. Stay updated on company products, promotions, and industry trends to provide accurate information to customers. Meet individual and team performance metrics regarding customer satisfaction and service efficiency. RequirementsFluency in Italian and English, both written and spoken. Previous experience in customer service or a related role is preferred. Strong communication skills with an emphasis on providing excellent customer service. Excellent problem-solving abilities and the capability to handle conflicts effectively. Self-motivated and able to work independently in a dynamic environment. Familiarity with customer service software and CRM systems is advantageous. Willingness to relocate to Greece and embrace a new cultural experience. Flexibility to work various shifts, including weekends and holidays as required. BenefitsPrivate Health InsuranceTraining & DevelopmentPerformance BonusFully Paid Relocation Package (flight, transfer, and hotel)Good monthly Salary2 Extra Salaries Per YearAnd More. . . . #J-18808-Ljbffr