Italian Speaking Customer Service - Athens, Greece Bardi

Italian Speaking Customer Service - Athens, Greece
Bardi
Emilia Romagna, Bardi

The House of Mercier is excited to announce an opening for an Italian Speaking Customer Service Representative based in Athens, Greece. In this vital position, you will provide exceptional support to our Italian-speaking customers, assisting them with inquiries, product information, and resolving any issues they may encounter. Your strong communication skills and commitment to customer satisfaction will help us enhance our reputation for service excellence. If you are passionate about technology and enjoy helping others, we would love to have you on our team!ResponsibilitiesDeliver top-notch customer service to Italian-speaking clients via phone, email, and chat. Assist customers with product inquiries, order management, and simple troubleshooting. Resolve customer issues promptly and professionally while maintaining a positive attitude. Document customer interactions and ensure accurate record-keeping for follow-up purposes. Collaborate with internal teams to escalate and resolve more complex issues. Stay updated on product features, promotions, and industry insights to provide the best assistance. Achieve performance targets related to customer satisfaction and resolution times. RequirementsFluency in Italian and English, both written and spoken. Experience in customer service is preferred, ideally in the technology or electronics field. Excellent communication and listening skills. Strong problem-solving abilities with a focus on customer satisfaction. Ability to work well within a team and thrive in a fast-paced environment. Detail-oriented with strong organizational skills. Flexibility to work varying shifts as needed. BenefitsPrivate Health InsuranceTraining DevelopmentPerformance BonusFully Paid Relocation Package (flight, transfer, and hotel)Good monthly Salary2 Extra Salaries Per YearAnd More. . . . #J-18808-Ljbffr