Italian Speaking Customer Support - Remote In Greece Lazio

Italian Speaking Customer Support - Remote In Greece
Roma
Lazio, Lazio

Patrique Mercier Recruitment PT is pleased to offer an exciting opportunity for an Italian Speaking Customer Support representative working remotely from Greece.

We are committed to our guiding principle, 'With a new dawn comes your Next Job!

', helping talented individuals connect with leading companies in diverse sectors.

In this vital role, you will provide top-notch customer support to Italian-speaking clients, addressing their inquiries and concerns while ensuring a seamless experience.

This position is ideal for those who are passionate about customer service and want to play an essential role in enhancing customer satisfaction from the comfort of their home in Greece.

Responsibilities Deliver exceptional customer support to Italian-speaking clients across various channels (email, chat, phone).

Assist customers with inquiries about products, services, and policies, providing clear and accurate information.

Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.

Document all interactions and maintain detailed records of customer feedback and inquiries.

Collaborate with team members to share insights and enhance the customer support process.

Stay informed about product updates and industry trends to provide informed assistance.

Promote a positive and helpful environment to foster customer loyalty.

Requirements Fluency in Italian and English, both written and spoken.

Previous experience in customer service roles, preferably in a remote setting.

Strong communication skills with a dedication to providing outstanding customer service.

Problem-solving abilities with a focus on customer satisfaction.

Familiarity with customer support software and systems is advantageous.

Ability to work independently and manage time effectively in a remote work environment.

A proactive and positive attitude with a passion for helping others.