Italian Speaking Customer Support - Remote In Greece
Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for an Italian Speaking Customer Support representative, working remotely from Greece.
With a commitment to our guiding principle, 'With a new dawn comes your Next Job!
', we aim to connect talented individuals with rewarding career opportunities across various sectors.
In this role, you will provide outstanding support to Italian-speaking customers, addressing their inquiries and concerns with professionalism and care.
Your dedication will not only enhance customer satisfaction but also contribute to the overall success of our organization.
If you are passionate about delivering exceptional service and are eager to make a difference, we would love to have you on our team!
Responsibilities Provide high-quality customer support to Italian-speaking clients.
Assist customers with inquiries regarding products, services, and account management.
Respond promptly and effectively to customer complaints and issues.
Maintain detailed records of customer interactions and feedback for future reference.
Work collaboratively with team members to ensure consistent service delivery.
Stay informed about product offerings and industry trends to provide accurate information.
Suggest enhancements based on customer feedback to improve the customer experience.
Requirements Fluency in Italian and English, both written and spoken.
Previous experience in customer service, ideally in a remote setting.
Strong communication skills and a customer-focused mindset.
Excellent problem-solving abilities and a proactive approach to support.
Familiarity with customer support tools and CRM systems is a benefit.
Highly organized with the ability to manage multiple inquiries simultaneously.
A genuine interest in helping customers and providing exceptional service.
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