Italian Speaking Customer Support - Remote In Greece PALERMO

Italian Speaking Customer Support - Remote In Greece
Palermo
Sicilia, PALERMO

Patrique Mercier Recruitment PT is pleased to present an exciting opportunity for an Italian Speaking Customer Support representative to work remotely from Greece.

Following our guiding principle 'With a new dawn comes your Next Job!

', we are committed to connecting passionate individuals with fulfilling roles in various sectors, including technology, healthcare, travel, and more.

In this customer-centric position, you will provide top-notch support to Italian-speaking clients, addressing their inquiries and ensuring a seamless customer experience.

If you thrive in a remote work environment and are dedicated to supporting customers with professionalism and empathy, we invite you to explore this opportunity!

Responsibilities Provide high-quality customer support to Italian-speaking clients via phone, email, and chat.

Assist customers with inquiries related to products, services, and account management.

Resolve customer complaints and issues promptly and effectively.

Document customer interactions and provide insights for improving service delivery.

Collaborate with other teams to ensure consistent and accurate information is provided.

Stay informed about product updates and industry trends to enhance customer interactions.

Promote a positive brand image while delivering exceptional customer service.

Requirements Fluency in Italian and English, both written and spoken.

Previous experience in customer service roles, ideally in a remote setting.

Strong communication skills with a customer-first mindset.

Ability to handle inquiries and complaints with professionalism and patience.

Familiarity with customer support tools and CRM systems is an advantage.

Excellent organizational skills and the ability to multitask effectively.

A proactive attitude and a commitment to providing outstanding customer support.