Italian Speaking Customer Support - Remote In Greece Bari

Italian Speaking Customer Support - Remote In Greece
Bari
Puglia, Bari

Patrique Mercier Recruitment PT is delighted to announce a fantastic opportunity for an Italian Speaking Customer Support representative to work remotely from Greece.

Living by our motto 'With a new dawn comes your Next Job!

', we are committed to connecting talented professionals with meaningful positions in various fields.

In this vital role, you will assist Italian-speaking customers by addressing their inquiries and providing support for a range of products and services.

Your ability to deliver exceptional customer service will play a key role in enhancing customer satisfaction and loyalty.

If you are passionate about helping others and looking for a rewarding customer support role, we invite you to apply!

Responsibilities Provide high-quality customer support to Italian-speaking clients via phone, email, or chat.

Assist customers with inquiries regarding products, services, and account management.

Resolve customer complaints and issues efficiently, ensuring a positive experience.

Document all customer interactions and maintain accurate records in the system.

Collaborate with team members to ensure consistent and effective service delivery.

Stay updated on product knowledge and developments to offer informed assistance.

Contribute to creating a positive and engaging customer service environment.

Requirements Fluency in Italian and English, both written and spoken.

Experience in customer service, ideally in a remote setting.

Exceptional communication skills and a commitment to customer satisfaction.

Ability to handle challenging situations with professionalism and patience.

Familiarity with customer support software and tools is beneficial.

Strong organizational skills and the ability to manage multiple inquiries simultaneously.

A proactive attitude and a passion for helping customers succeed.