Italian Speaking Technical Support Consultant - Athens (Remote In Greece)
Social network you want to login/join with:Italian Speaking Technical Support Consultant - Athens (Remote in Greece)Client: Patrique Mercier RecruitmentLocation: Remote in GreeceJob Category: OtherEU work permit required: YesJob Reference: 30b05886f284Job Views: 4Posted: 22. 01. 2025Expiry Date: 08. 03. 2025Job Description:Patrique Mercier Recruitment is delighted to offer a remote opportunity for an Italian Speaking Technical Support Consultant based in Athens!
This role allows you to work from anywhere in Greece, offering flexible options to enhance your work-life balance while supporting our Italian-speaking clients. In this position, you will be responsible for delivering outstanding technical assistance to customers who speak Italian, helping them resolve various technical issues efficiently.
Your strong communication skills and technical aptitude will be crucial in ensuring client satisfaction. If you are passionate about technology and customer service and seek a remote position that nurtures your growth, we encourage you to apply!ResponsibilitiesProvide remote technical support to Italian-speaking customers through multiple channels (phone, email, and chat)Troubleshoot and resolve issues related to software, hardware, and network connectivityMaintain accurate records of customer interactions and technical solutionsCollaborate with team members to enhance the overall support experienceParticipate in training programs to stay updated on product enhancements and industry trendsEnsure timely and effective responses to customer inquiries to maximize satisfactionRequirementsFluent in Italian and English, both written and spokenNo prior experience required; recent graduates are encouraged to applyWillingness to learn about technology and develop customer support skillsStrong communication and problem-solving abilitiesAbility to work effectively in a remote environmentDetail-oriented with a focus on delivering excellent customer serviceBasic understanding of software and hardware systems is beneficialResidency in Greece is required for this remote position #J-18808-Ljbffr
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