Italy It Operations Internship, Milan Milano

Italy It Operations Internship, Milan
Milano
Lombardia, Milano

Italy IT Operations Internship | Milan | months We work to maintain and constantly improve our technological landscape for our Shops & HQ.

Moreover, we are going to transform our internal IT processes, including new digital instruments and tools to be more efficient and guarantee high quality of IT services.

With the aim to achieve this goal, for our Office in Milan, Amplifon is looking for a talented person to join our Italy IT Operations team , reporting to the Italy IT Operation Manager.

The candidate will support controls and governance related to the whole Italy IT infrastructure.

You'll be in charge of: Cross-functional collaboration with the Global IT Operations team on activities and projects affecting the local IT Infrastructure.

KPI oriented approach to measure all IT infrastructure efficiency and ensure shops operations.

Ensure and address escalation processes reducing Shops downtime.

Drive Root Cause Analysis post restoration of service.

Ensure periodic processes update and procedures as necessary.

Support the execution of Operations projects adopting an Agile approach.

Create and manage complex assets plans, both for renewal and growth of our Shops; monitoring the lead times.

You are the right person if you: Are graduating or have recently graduated in Engineering, Computer Science or equivalent.

Speak English fluently.

Are able to go deep in the data to extract significant information that can drive the team and make the difference.

Possess strong analytical skills.

Have a natural inclination to solve problems and are able to handle complexity.

Are able to manage multiple activities and set priorities.

Have a proactive attitude with the ability to work autonomously as well as with a team.

What else?

Competitive monthly reimbursement.

Full-time experience, Monday to Friday from am to pm (light flexibility can be agreed internally with the team you'll be working with!).

Smartworking?

YES!

Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace.

Aligned to this goal, we offer employees the possibility to work days/month remotely.

Ticket restaurants.

Complete access to our LinkedIn Learning platform to develop your skills through personalized content.

Are you ready to embark on a journey and amplify your potential?

Apply now!

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