Italy It Operations Specialist Milano

Italy It Operations Specialist
Milano
Lombardia, Milano

Who we are **Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care.

More than 19, 400 professionals every day in a network of 9, 300 points of sale, give back the joy of hearing, feeling and living to thousands of people across the world. In Amplifon we believe people are the most important component of our success.

Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers.

We believe that it's only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career. Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace.

Aligned to this goal, we offer a hybryd working policy, allowing employees to work

**9 days/month remotely**.

**Key responsibilities including but not limited to**:

- Managing our asset portfolio with respect to cost control, governance, compliance, and performance objectives.

- Developing and maintaining audiological asset processes.

- Supporting planning and implementation of audiological asset life cycle strategy.

- Identifying all the KPIs needed to guarantee the best assets governance.

- Thanks to strong "KPI oriented" routines, ensuring all the asset life cycle execution (acquisition, deployment, tracking and final disposal) meeting the company's policies and expectations.

- Managing field suppliers, in order to guarantee the expected quality of the services.

**What you'll need

- STEM Bachelor's degree

- Positive and proactive approach, transformation and continuous improvement attitude.

- Detailed process-oriented and problem-solving attitude

- Ability to work in a fast-paced environment

- Ability to manage multiple activities

- Empathy and strong attitude in team working

- Outstanding communication attitude

- Having acquired experience in complex IT projects or have operated in challenging/high growing multi-country contexts is a nice to have.

- Fluent English is required

In Amplifon, global leader in the hearing care retail market, we empower people to rediscover all the emotions of sound.

With a presence in 25 countries and 5 continents, we are transforming the way hearing healthcare is perceived, offering people distinctive customer experience and the superior care and expertise.

Every day we strive for innovation, excellence and forward-thinking, by encouraging our people to be themselves, to inspire each other and to share ideas.

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment.

We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture.