Junior It Product Specialist
MSC Mediterranean Shipping Company continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers.
The Company's evolution to its leading brand needs consistency to market, and therefore it is paramount to standardise data, processes and management information.
Established in 1998, MSC Technology provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals.
Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry.
With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.
Within the MSC Technology structure, the Project Manager for the Medlog division will assist the Company in defining and implementing the IT landscape, ensuring seamless integration and compliance with the industry standards and security measures.
The role is based on planning roadmap by leading the implementation of technology and transversal projects, which are used to develop and run the new global and enterprise-wide Information System to be delivered by the Program.
The scope of activities of the project management includes all the project management responsibilities, a wide understanding of enterprise IT technologies plus service management-oriented mindset.
As such, he/she will have to work in collaboration with various MSC Technology Teams worldwide.
**Junior IT Product Specialist**:
Key responsibilities
Contribute to the definition of the Product Backlog
Contribute and/or animate pre-grooming sessions with Business
Contribute to the Product Vision
Contribute to the establishment of user stories acceptance Criteria
Support the Development Team in a daily basis to bring all details needed by the Developers; provide specifications or descriptions of the User Stories.
Be an active contributor in the development of training material, processing documentation and Gap Analysis, for production release as well as for migration and transition.
Support the Key Users in testing activities, providing guidance and listening to their enquiries.
Post Go Live support, with end users and with Development/Support teams; problem solving with sense of urgency.
Qualifications and Experience
Bachelor's degree or equivalent with at least 1 year of experience in the similar role.
Good analytical and problem-solving skills.
Good organization and time management skills
Strong written and oral communication skills.
Ability to understand the big picture, look forward, anticipate
Customer Service Oriented
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