Junior Product Owner Firenze

Junior Product Owner
Firenze
Toscana, Firenze

What you'll be doing…Verizon Connect provides GPS-enabled fleet management and tracking products that help businesses reduce fleet costs, increase productivity and improve customer satisfaction. Our best-in-class solutions deliver a comprehensive set of capabilities including real time mapping, detailed activity reports, email alerts and more – all delivered through an easy-to-use web based interface. We have an immediate need for a Product Owner to develop valuable additions to our growing suite of products. This is a highly impactful role within the Verizon Connect Product Team.

You will be responsible for clearly defining the requirements by working and driving cross-functional teams to define and ensure the success of our Fleet Management products.

You will need to be self-directed and collaborative & cultivate relationships with teams & partners. • Defining product requirements – writing and prioritizing use cases. • Collaborating within your cross-functional team to produce market driving user experiences that are creative and easy-to-use which solve customer needs and market problems. • Writing Agile-based epics/stories that conform to best practices including acceptance criteria, positive and negative paths, etc. • Managing product backlog, prioritising feature development, support execution plans and ensure the developed product is quality assured following the roadmap. • Partnering with Product Managers, Development Teams, UX teams, and other stakeholders to understand customer requirements and needs and envision new product solutions. • Incorporating feedback & input from customers, partners and teams on product requirements. • Working with stakeholders to plan work for Development and QA and field engineering and deployments. • Ensuring products and releases are launched correctly and on schedule.

Gathering customer feedback, run advisory sessions, UAT sessions and measure/manage NPS post launch. • Analysing data to understand product performance/uptime/usage post launch. • Root cause product issues and managing customer expectations. • Providing support to Implementation, Customer & Application Support teams. • Partnering on product documentation during the Go-to-Market process for new features. • Operating in a highly matrixed, globally distributed organization. • Managing multiple priorities in a fast-paced and changing environment. • Clearly & effectively communicating the roadmaps, product plans, project status updates and timelines to internal stakeholder teams to ensure alignment and cross-group readiness. • Assisting with other Product Management responsibilities as neededWhat we're looking for. . . You'll need to have:• Bachelor's degree or relevant work experience. • Experience as a Product Owner/Business Analyst/Technical Project Manager in a technical environment. • Experience operating in an Agile & Lean/Kanban product dev environment, interacting with both hardware and software development processes. Even better if you have. . . • Knowledge in managing and building consumer electronic hardware/devices. • Experience in creating superior user experiences for Mobile & Web-based products. • Experience working with OEMs (Original Equipment Manufacturers) or working in an SOA environment (Service-oriented architecture). • Understanding of Telematics. • API (Application programming interface) or microservice specification knowledge. • Experience performing data queries in databases, validating data quality or working with SQL, JSON and/or XML• Basic understanding of modern software development technologies and languages• Experience working in Wiki & JIRA• Hold an advanced engineering degree (EE, CS, ME, similar) w/high technical aptitude or extensive practical experience working with IoT solutions. • Excellent interpersonal, communication, presentation, and writing skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.