Junior Product Owner
What you'll be doing… Verizon Connect provides GPS-enabled fleet management and tracking products that help businesses reduce fleet costs, increase productivity and improve customer satisfaction.
Our best-in-class solutions deliver a comprehensive set of capabilities including real time mapping, detailed activity reports, email alerts and more – all delivered through an easy-to-use web based interface.
We have an immediate need for a Product Owner to develop valuable additions to our growing suite of products.
This is a highly impactful role within the Verizon Connect Product Team. You will be responsible for clearly defining the requirements by working and driving cross-functional teams to define and ensure the success of our Fleet Management products. You will need to be self-directed and collaborative & cultivate relationships with teams & partners.
• Defining product requirements – writing and prioritizing use cases.
• Collaborating within your cross-functional team to produce market driving user experiences that are creative and easy-to-use which solve customer needs and market problems.
• Writing Agile-based epics/stories that conform to best practices including acceptance criteria, positive and negative paths, etc.
• Managing product backlog, prioritising feature development, support execution plans and ensure the developed product is quality assured following the roadmap.
• Partnering with Product Managers, Development Teams, UX teams, and other stakeholders to understand customer requirements and needs and envision new product solutions.
• Incorporating feedback & input from customers, partners and teams on product requirements.
• Working with stakeholders to plan work for Development and QA and field engineering and deployments.
• Ensuring products and releases are launched correctly and on schedule. Gathering customer feedback, run advisory sessions, UAT sessions and measure/manage NPS post launch.
• Analysing data to understand product performance/uptime/usage post launch.
• Root cause product issues and managing customer expectations.
• Providing support to Implementation, Customer & Application Support teams.
• Partnering on product documentation during the Go-to-Market process for new features.
• Operating in a highly matrixed, globally distributed organization.
• Managing multiple priorities in a fast-paced and changing environment.
• Clearly & effectively communicating the roadmaps, product plans, project status updates and timelines to internal stakeholder teams to ensure alignment and cross-group readiness.
• Assisting with other Product Management responsibilities as needed
What we're looking for. . . You'll need to have: • Bachelor's degree or relevant work experience.
• Experience as a Product Owner/Business Analyst/Technical Project Manager in a technical environment.
• Experience operating in an Agile & Lean/Kanban product dev environment, interacting with both hardware and software development processes.
Even better if you have. . . • Knowledge in managing and building consumer electronic hardware/devices.
• Experience in creating superior user experiences for Mobile & Web-based products.
• Experience working with OEMs (Original Equipment Manufacturers) or working in an SOA environment (Service-oriented architecture).
• Understanding of Telematics.
• API (Application programming interface) or microservice specification knowledge.
• Experience performing data queries in databases, validating data quality or working with SQL, JSON and/or XML
• Basic understanding of modern software development technologies and languages
• Experience working in Wiki & JIRA
• Hold an advanced engineering degree (EE, CS, ME, similar) w/high technical aptitude or extensive practical experience working with IoT solutions.
• Excellent interpersonal, communication, presentation, and writing skills.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
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