Junior Sales Operations Specialist (F/M/D)
About the job**:
We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.
Ever since smart exists, we rewrite the automotive industry's rulebook. In the 1990s, we undermined the predominant philosophy of 'bigger is better' and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.
Are you a forward thinker too? **Then join us now!
We are looking for a Junior Sales Operations Specialist to join our smart Italia Team. The role is based in Rome, Italy and starts with a fixed 12 months contract.
**Your responsibilities**:
Orders:
- Execute order (B2B, B2C): allocation availability, ingestion, discount settings
- Track orders: e2e check till delivery on POS
- Invoicing: ensure invoicing with correspondent pricing scheme, check with F&C proper remuneration self-billing
Registration and subsidies:
- Execute registrations: collect needed documents on ADB + CoC and submit to external designated partner, track on time plates+ reg doc deliveries to agents
- When applicable: check funds availability, collect needed documents on ADB and submit to external designated partner
Sales support:
- Ensure smooth com among all stakeholders eg: area manager, external designated reg and subsidy partner, agent network, ALD.
- Transportation damage claims: manage damage claims happened during transport. Reporting: set and update sales reports (daily, weekly, monthly)
**What you bring along**:
- University degree (bachelor or master) in: economics, statistics, engineering or similar
- Internship / summer job / first experience in: backoffice, sales support, sales operations
- English needed both writtern and spoken (cooperation with englihs speaking team every day) + fluent Italian
- MS Office: excellent knowledge of xls (pivot, macro)
- Power BI: min. basic competence
- Hands on, you make things happen
- Self-driven and out-of-the-box working way
- Excellent organization skills (ability to manage multiple tasks) as well as social organizational skills, with strong intercultural competence
- Analytical and problem-solving skills
- Strong commitment and positive work ethic
- You love to deliver results within tight deadlines: every month has an end-of-month, every quarter has an end-of quarter, every year
We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.
We're creating a culture where personal and professional growth are as important as business growth. Together with us, you will build a diverse and inclusive environment where you feel you belong to.
We empower you to have ownership over work that directly impacts business. Together with us, you move fast and learn even faster; we emphasize on people and diversity.
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