Junior Technician Apprentice - Campania Milano

Junior Technician Apprentice - Campania
Milano
Lombardia, Milano

Job Description Summary**: As a Junior Technician you are the key point of contact for our customer.

The role requires the Apprentice Technician to be dispatched on routine service preventative maintenance visits, respond to service calls and support the field team to drive customer satisfaction through Service Excellence.

Location: Campania or willing to relocate

GE Healthcare is a leading global medical technology and digital solutions innovator.

Our mission is to improve lives in the moments that matter.

Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Location: Campania

**Key Responsibilities/essential functions include**:

- Perform preventive maintenance on the installed base and total system-level troubleshooting, after receiving appropriate and certified formal training and on the job training, to ensure service repair needs on designated equipment are addressed.

- Daily interface with doctors and technicians on equipment status issues.

Acts to ensure satisfaction to primary customers.

Maintaining communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction

- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner

- Maintaining tools and test equipment properly and ensuring they are calibrated

- Working as a member of the local team to provide efficient service delivery

- Ensures timely completion of jobs assigned, including administration tasks.

**Required Qualifications**:

- Degree in Biomedical Engineering, Electronic Engineering, or similar field, or High specialization technical Diploma (ITS, ITIS) and basic experience on the field and with the customer.

- Excellent analytical and communication skills with the ability to communicate complex technical issues clearly

- Passionate problem solver and attitude to perform under pressure

- Ability in interfacing with both internal team members and external customers as part of a solution-based service process

- Based in Campania area or able to relocate

- Good level of English

- Fluent in Italian

- EU Work Permit

**We offer an Apprentice contract, lasting 30 months.

Apprentice contract is available for people below 30 years.

**Diversity and inclusion

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

GE Healthcare is an Equal Opportunity Employer where inclusion matters.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

LI-FG1

LI-REMOTE

**Additional Information**:

**Relocation Assistance Provided**:No