Kam Retail Milano

Kam Retail
Milano
Lombardia, Milano

Descrizione azienda**:

Assist Digital is a paneuropean company that blends AI and human expertise to optimize your CX and improve business performance.

**Posizione**:

With the aim of promoting and developing the value proposition of Assist Digital as a reference player for digital transformation in the Digital CRM area in Retail, your main responsibilities are:

- Supporting the sale of professional and technological services in the Assist Digital offering, enhancing the company's references and capabilities in CRM, Marketing & Sales.

(eg.

CRM Advisory, Customer Journey Design, UX/UI Design, Digital Solutions & Sw development, Marketing Automation, Data Management, etc);

- Supporting a value proposition to Retail customers starting from a good knowledge of the industry and particularly of e-commerce and multichannel CRM trends;

- Ensuring the governance of ongoing services and projects with constant collaboration and synergy with the Service Lines involved in the delivery in Italy and abroad where Assist Digital is present and as a function the synergies on large pan-European customers

**Requisiti**:

- Master's degree in economics, engineering, marketing and communication

- 7 years of experience in business development of consulting and tech services in CRM, Digital transformation, Customer Experience in consulting groups or Service Providers

- Proven experience in selling Digital Tech services and active portfolio in the Retail/Ecommerce sector, the knowledge of at least one or more of the following industries: Fashion Luxury, FMCG, Retail will be appreciated.

- Strong interest in Digital and blending Digital-CRM and new technology trends (AI, RPA, Cloud, Design, Marketing automation, Big Data)

- Proven track record in negotiating and selling complex services e. g.

technology services

- An excellent level of English is compulsory for this role; knowledge of another language is welcome

- Aptitude for teamwork, collaboration and ability to manage a multidisciplinary team

- Strong results and sales orientation