Key Account Manager
About Phibro Animal Health Corporation Phibro Animal Health Corporation is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines, and specialty chemicals for various industrial markets. Phibro's revenues are in excess of $820 million, and are supported by over 1500 employees worldwide.
The Key Account Manager is an integral part of our Sales team based out of our Italy site.
REPORT TO
Commercial Director, Europe Poultry and Swine.
JOB DESCRIPTION
With Phibro's recent purchase of Zoetis' MFA product line, and in addition to several new Phibro Medicated Feed Additive (MFA), Nutritional Feed Additive (NFA), and Veterinary Medicinal poultry product launches planned for the coming year – Phibro is in the process of greatly expanding its commercial teams in Western Europe. The KAM Poultry will act as point of contact for customers that require information and guidance about Phibro's portfolio and will focus on creating sustainable business growth in the associated territory/customers.
RESPONSIBILITIES Lead demand generation activities in the assigned territory associated with his/her role. Provide support to achieve budgeted sales and gross margin for Phibro products in the assigned territory. Provide technical support for customers, key influencers, and end users ensuring proper use of products. Support local distributors for demand creation, technical service, training, and sales support as required to drive the sale of products. Monitor industry trends and competitive activity in the assigned area and provide guidance to appropriate Species Business Manager. Attend customer events and connect with relevant Key Opinion Leaders. Strengthen relationships by following strategic account management principles and behaviors. Inform customers about Phibro's pricing policy and other relevant business information. Plan and forecast customer demand to anticipate supply requirements and ensure a positive customer experience. Comply with Phibro's policies and lead with a high level of integrity. Perform other duties as may be assigned based on business needs. Frequent travel required within assigned territory and occasional international travel up to max 25%. EDUCATION Must have a Degree in Veterinary medicine, Nutritional or other relevant animal science degree.
EXPERIENCE Minimum 10 years of experience in animal health and established poultry network. Commercial acumen with technical orientation (poultry field technical experience preferred). Ability to self-manage daily activities and responsibilities. Teamwork mindset to connect with European and global colleagues. Conversational English level.
CORE COMPETENCIES Strong B2B Commercial skills. Strong decision-making and problem-solving skills. Excellent communication (oral and written) skills. Strong work ethic & flexibility to work across differing time zones. Well organized, able to influence, lead and drive commercial deals. Phibro is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.
Business Unit: Animal Health & Mineral Nutrition
Division: Animal Health & Nutrition
Department: Sales
Location: Italy
Work Schedule: Monday - Friday (38 Hours)
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