Key Account Manager Milano

Key Account Manager
Milano
Lombardia, Milano

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry.

IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise.

IQVIA Connected Intelligence delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients.

With approximately 79, 000 employees, IQVIA conducts operations in more than 100 countries.

Join us on our exciting journey!

Our vision is to be the preferred partner - "from molecule to market" - for major life science and pharma companies and we do this through our deep understanding of the industry and developing intimate knowledge of our clients.

In order to realize our vision, we are looking for a Key Account Manager to strengthen our Sales team in Milan.

**Responsibilities**:

- Sells the full range of IQVIA products and services within assigned accounts to achieve assigned revenue goals

- Develops and maintains a deep and wide knowledge of the assigned accounts and is able to understand their priorities and needs, turning them into business opportunities

- Develops and executes account plans within assigned accounts

- Anticipates clients' needs and, in collaboration with other departments (mainly Consulting, Technology and Marketing) develops and presents proposed solutions to client's complex business issues

- Based on long term relationship with client, acts as an advisor on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities

- Effectively manages contract renewals and subscriptions

- Originates and manages the development of large and complex deals with clients leveraging the whole company portfolio and is able to lead the assigned team providing guidance and supervision to team members.

- Constantly monitors client satisfaction and works with Sales Director and Client Service team to achieve and maintain a high level of customer satisfaction

- Timely updates CRM platform with regard to opportunity pipeline and call plan

**Education**:

- BA or BSc preferably in Economics

Professional experience:

- At least 6 years' commercial experience in B2B sales with responsibility for managing complex deals with clients and strong experience in business development

- Clear and demonstrable experience of winning new business from new and existing accounts and achieving revenue & customer satisfaction targets.

Essential general technical skills and knowledge:

- Strong negotiation and consultative selling skills

- Proven expertise in account planning and accurate sales forecasting

- An understanding of Social Media and how to use it to help develop business would be highly desirable

Language skills:

- Fluency in both English and Italian (spoken and written)

Personal skills:

- An ability to build strong business relationships

- Strong commitment to achieve or exceed assigned goals

- Excellent interpersonal and verbal communication skills

- An attitude to working collaboratively and effectively with others in and across the team to accomplish goals

- Other key personal attributes include drive, self-motivation, energy and tenacity

- Commitment to adhere to IQVIA' values, policies and procedures

- Willingness to travel

Reporting line: Director, Sales

Location: Milan, Italy (hybrid)

What we offer:

- Career Development opportunities: at IQVIA, the company that can be defined as the University of Healthcare, we are committed to hiring exceptional talent and helping employees reach their professional goals through Internal Job Opportunities, structured Performance Management and Enablement processes, Mentoring program, Diversity&Inclusion initiatives and much more!

- Flexibility: You have flexible working conditions, we trust our employees and we believe that we can perform our job in a smart/agile way, but you can rely also on a modern and sustainable office (LEED Platinum certified!)

where you can meet other colleagues, collaborate, innovate and having fun!

- Unparalleled opportunity to play an active role in helping create a healthier world.

Our work is important.

It's challenging.

Improving human health requires brave thinkers who are willing to explore new ideas, build on successes, and learn from mistakes.

It takes brave minds to bring powerful ideas to reality and transform healthcare.

We are a diverse, global team that shares a passion for collaboration and solving complex problems.

Together, we help customers drive healthcare forward.

Join IQVIA and see where your skills can take you.

- Si prega di inserire l'autorizzazione al trattamento dei propri dati personali ai sensi dell'art.

13 d. lgs.

30 giugno 2003 n°196 - "Codice in materia di protezione dei dati p