Key Account Manager
BE AN ESSENTIAL PART OF EVERYDAY LIFE
Are you passionate about **cultivating mutually beneficial long-term relationships? ** Do you thrive on having **direct responsibility** for your success? Do you get a rush when **negotiating and closing a deal?
If you answered yes to the questions above, **DHL Supply Chain has an opportunity for you.
**DHL Supply Chain** is a world-class company, and we hire only world-class people.
Our Key Account Manager, **influence** **and** **deliver** the business. Our **collaborative environment** allows you to **learn from others** through sharing best practices and **working on projects** from multiple industries**.
In this **Key Account Manager (KAM) **role you will manage in the EMEC BU ours most important clients.
Your **activities** will be:
- Increase business, exploring new opportunities and developing new projects;
- Influence commercial strategy in cooperation with BD dept. ;
- Manage and increase client retention;
- Develop new business from existing client;
- Maintains effective relationships with customers;
- Develops / Delivers high quality / innovative products, services or solutions;
- Focuses on customer needs and gains their commitment
- Ensures strategies / plans are aligned with customer need
- Develops strategies / plans aligned to broader organizational strategy
- Communicates strategy
- Manage commercial tools (BCA, SalesForce, CXM, etc. );
**What we need from you**:
- Knowledge of logistic Industry
- At least 5 years of experience in Sales role in Supply Chain or Consulting Industry
- Effective communication skills / interpersonal understanding
- Negotiation skills
- Customer orientation
- Achievement drive and initiative
- Excellent business / commercial acumen
- Business and market know-how
- Languages: Italian (Fluent); English (Fluent)
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