Key Account Manager
Our team in **Trento** (**Italy**) is currently looking for a:
**KEY ACCOUNT MANAGER - Global Accounts Division
Our Key Account Manager manages the relation with the assigned customers with the aim to increase sales, improve margins and taking care of the day-to-day relations being in the meantime the point of contact between Division and the customer.
- Responsibilities_
- Take care of the achievement of the **sales objectives** within the Account assigned, helping the KAD in achieving the defined strategic targets of service, turnover, first margin and DSO
- Keep on behalf of the Company the **relationships with the customers' representatives and negotiate customer contracts terms and conditions**, in accordance with overall Divisional Sales strategy
- Supports the sites in the **SLA discussion** with the customers, ensuring that the service agreements are understood and followed by both the Division and the customers
- Checks the **consistency of standard costs versus agreements** made with customers on components/materials prices and on conversion costs applied
- Prepares for the approval of the KAD the **price list** to meet and/or exceed the first margin target
- Coordinates the activities of all functions with whom the customer has direct contact, to provide a consistent and cohesive service
- Ensures that any request of the customer out of the standard production is quoted, that the PO is placed by the customer and that the relative invoice is prepared
- Supports the KAD in the **budgeting process** and the related reviews
- Contributes to the **new Business Opinion (B. O. )
process
- Requirements_
- **Fluency in English is a prerequisite**:
- ** University Degree in Business and Administration or similar**:
- ** 5+ years of experience**, preferably working in manufacturing operation environment for a big multinational FMCG Company, or having worked with such a player as a customer in project management /sales / purchasing roles
- Capable of developing a **complete understanding of pricing and proposal models**, as well as assisting in completing **price changes** of existing product portfolio
- Knowledge of an **ERP system** (**SAP** is a plus)
- Excellent negotiation, communication, and social skills to maintain satisfied clients.
- Strong written and verbal communicator with excellent presentation skills
- Proven track record of collaboration with cross-functional teams
Ability to frame issues and develop hypotheses to solve issues
- International experience and related cultural and insightful understandings appreciated but not mandatory
- ** Willing to travel and work in a global team
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