Key Account Manager Milano

Key Account Manager
Milano
Lombardia, Milano

As part of our Sales department, the **Key Account Manager** will play a pivotal role in maintaining and further developing the commercial relation with (current and new) clients operating in the

assigned setting. Collaborating with senior members of the team and leveraging internal network of connection with other business pillars, the KAM will be responsible for:

- Managing **commercial relationship with assigned accounts for the full range of IQVIA products and services**, to achieve assigned revenue goals.

- Developing and maintaining knowledge of the assigned accounts, understand their priorities and needs, turning them into business opportunities.

- **Developing **and executing **account plans** within assigned accounts.

- Supporting other departments (mainly Consulting, Technology and Marketing) in developing and presenting proposed solutions to client's business issues.

- Effectively and timely **managing contract renewals and subscriptions**.

- Constantly **monitoring client satisfaction** and working with Sales Director and Client Service team to achieve and maintain a high level of customer satisfaction.

- **Timely updating CRM platform** with regards to opportunity pipeline, contacts and call plans

**Requirements**:

- BA or BSc preferably in Economics & Management, Engineering

- Ability to **communicate and effectively present**:

- Fluency in **English **and **Italian **(spoken and written)

- An ability to** build strong business relationships**:

- Strong commitment to achieve or exceed assigned goals

- **Strong interpersonal** and **verbal communication skills**:

- Attitude to **working collaboratively** and effectively with others in and across the team to accomplish goals

- Other key personal attributes include **drive**, **self-motivation**, **energy **and **tenacity**:

- **Willingness to travel

**What we offer**:

- **Career Development opportunities**: at IQVIA, the company that can be defined as the University of Healthcare, we are committed to hiring exceptional talent and helping employees reach their professional goals

through Internal Job Opportunities, structured Performance Management and Enablement processes, Mentoring program, Diversity&Inclusion initiatives and much more!

- **Flexibility**: You have flexible working conditions, we trust our employees and we believe that we can perform our job in a smart/agile way, but you can rely also on a modern and sustainable office (LEED Platinum certified!) where you can meet other colleagues, collaborate, innovate and having fun!

- **Unparalleled opportunity to play an active role in helping create a healthier world**. Our work is important. It's challenging. Improving human health requires brave thinkers who are willing to explore new ideas, build on successes, and learn from mistakes. It takes brave minds to bring powerful ideas to reality and transform healthcare. We are a diverse, global team that shares a passion for collaboration and solving complex problems. Together, we help customers drive healthcare forward. Join IQVIA and see where your skills can take you.