Key Account Manager Emea
About Us: Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1, 600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being. Your Mission : We are looking for a highly motivated Key Account Manager EMEA to join our team based in Milan!
Reporting to the Head of Wholesale EMEA, you will lead the sales strategy for an assigned perimeter in the EMEA Region to drive wholesale expansion, leveraging on an increasing international retail presence and brand visibility. You will generate new business and ensure existing clients are fully serviced and new offers and proposals put forward. Key Responsibilities: Develop and implement effective sales strategies. Scout proactively new opportunities within the assigned area, in line with our brand positioning. Implement business proposals and pricing strategy for the assigned clients. Ensure brand standards and profitability targets are achieved for the assigned area. Monitor and analyse performance metrics, suggest and implement improvements. Provide timely and effective solutions in line with local needs. Establish productive and professional relationships with the key stakeholder in the market. Analyse sales results, monitor performances on a monthly basis. Plan training program to key account customers. Follow up of Store checks and competitors screening in assigned geographic area. Collaborate with Marketing to define brand strategies. Collect, organize and provide new key information on merchandising, new trade marketing tools and sales trends in the market. Support the assessment of new potential partners for the assigned area. Monitor and ensure merchandising standards are respected, in order to implement a Retail culture within the assigned partners network. The Ideal Candidate: +5 years of experience in commercial – business development roles Availability to travel extensively abroad.
(+35% of the time) Proven experience in working with premium brands, better if in the Food industry and with a strong Retail and/or Travel Retail presence Master's degree. Specialization in International Business/Economics is a plus Fluent in English Fluent in French Knowledge of other languages is a plus Ability to interact with different cultures and languages Team player Great analytical and presentation skills Amazing problem-solving skills Entrepreneurial, can-do mindset. . . and of course a chocolate and gelato lover!
What We Offer: Celebrate Success: Annual results-based bonus, with the option to convert it into welfare benefits. Lifelong Learning: Access unlimited world class content on a customized learning platform empowering you to continually grow and embody Venchi's value of curiosity and excellence. In addition, you'll benefit from dedicated training plans for the development of your soft skills. Flexibility and Balance: Benefit from flexible working hours and hybrid work options. Global Vision, Local Flavour: Join a passionate, creative team where innovation thrives. From our global HQ in the heart of the city, near our iconic stores, help bring the Venchi experience to life. Together, we craft excellence, from sourcing premium ingredients to delivering joyful moments worldwide. Exclusive Sweet Benefits: Enjoy a 30% discount in-store and 40% off our e-commerce platform. Plus, you will receive special gifts packed with Venchi's finest chocolate. Benefit from tickets restaurant, access to two comprehensive welfare platforms, and additional private health insurance to enhance your personal well-being. Join us at Venchi and help us bringing the Italian way of life and delicious flavours to every corner of the world!
We look forward to hearing from you!
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