Key Account Manager Milano

Key Account Manager
Milano
Lombardia, Milano

Job Title**: Key Account Manager

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.

Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are.

We are 80, 000, wonderfully unique individuals, with two things in common.

An unwavering sense of purpose and a relentless determination to deliver on our customers' needs.

It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more.

That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

**In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips' purpose has never been more relevant.

So whatever your role, if you share our passion for helping others, you'll be working towards creating a better and fairer future for all.

**As a Key Account Manager, **you develop and drive credible and productive long-term relation with customers in the North West Italy Area (Piemonte, Liguria, Lombardia and Valle d'Aosta), by understanding their business needs and providing tailored value propositions; you promote all Philips portfolio including high technology equipment (CT, MR, Cathlab and Radiology), monitoring and informatics solutions

**You are responsible for

- Acquire and develop new customers in the area (North West of Italy) and set Philips as preferred supplier

- Promote all Philips portfolio that include: CT, MR, Cathlab, radiology, monitoring and informatics solution

- Handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

- Negotiate service contracts and close agreements in the assigned area

- Develop trusted advisor relationships with customer stakeholders and executive sponsors

- Forecast and track key account metrics

- Collaborate with sales team to identify and grow opportunities within territory

- Creates, together with marketing, services and supply chain teams, the optimal offers to the accounts.

- Systematically analyzes and reporting of sales results, expectations, market, competition and trends to make proposals for improvement.

**You are a part of

The North West sales team, where a professional but fun workplace atmosphere is valued and a diverse multi-functional team will greet you.

You will report to the North West District Manager and collaborate with many other teams or function like supply chain, tender office, marketing and service and solution.

**To succeed in this role, you'll need a customer-first attitude and the following

- A Bachelor's degree (Business-related degree preferred)

- Minimum of 2 years' experience in sales or marketing team in healthcare

- Basic experience with CRM software (e. g.

Salesforce) and MS Office (particularly MS Excel)

- Basic knowledge of PACS, , RIS, digital solution in helathcare

- Excellent listening, negotiation and presentation abilities

- An analytical and solution-oriented mindset, with the ability to set goals

- Italian native

- Fluency in written/spoken English

**How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers.

We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.

- We embrace flexibility:_ Choosing where, when and how to work can vary according to task and team schedules.

Flexibility isn't office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

- We want to be at our best:_ The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

**Why should you join Philips?

Working at Philips is more than a job.

It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions.

Help us improve the health and well-being of billions of people, every year.

Ultimately creating a career that no one could have planned for.

Even y