Key Account Manager Fragrance And Oral Care Milano

Key Account Manager Fragrance And Oral Care
Milano
Lombardia, Milano

About us

Symrise is a global supplier of fragrances, flavors, food, nutrition and cosmetic ingredients.

Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.

Its sales of € 4. 7 billion in the 2023 fiscal year make Symrise a leading global provider.

Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

**Scent & Care** creates and sells fragrances, cosmetic ingredients, aroma molecules and mint aromas.

Manufacturers use it to produce perfumes, personal care and cosmetic products, cleaning products and detergents, home fragrances and oral care products.

Symrise - always inspiring more

**Your role

As the **Key Account Manager for Fragrance and Oral Care**, you will drive and manage strategic accounts while fostering sustainable partnerships with key decision-makers.

You will lead internal customer teams to deliver measurable and profitable growth, develop financial and operational models, and ensure successful partnership implementation with selected accounts.

This is a fundamental and business-critical role for achieving long-term success in the fragrance and oral care segments.

**Strategic Account Management**:

- Build and maintain strong, sustainable relationships with key decision-makers within strategic accounts.

- Act as the primary point of contact for the assigned accounts and lead cross-functional teams internally to meet customer needs.

- Drive and manage customer satisfaction through proactive communication and excellent service delivery.

**Financial Performance**:

- Achieve sustainable, measurable, and profitable growth for assigned strategic accounts.

- Monitor and analyze monthly sales, revenue, gross profitability, and profit contribution, taking corrective action as needed.

- Develop, implement, and execute pricing strategies aligned with customers, regions, business units, and the pricing manager.

- Be accountable for financial and operational models with strategic accounts, ensuring alignment with organizational goals.

**Business Development**:

- Drive the development and implementation of new business opportunities within assigned strategic accounts.

- Identify growth opportunities and collaborate with internal teams to deliver tailored solutions to meet customer needs.

- Manage and monitor the project pipeline, ensuring alignment with target revenue and profitability values.

**Systems & Processes**:

- Create the conditions for success by implementing structured partnerships internally and externally.

- Work closely with internal stakeholders to ensure systems and processes align with customer and business objectives.

- Lead or contribute to internal and external strategic reviews and ensure alignment on key objectives.

**About you

- **Educational Background**: Bachelor's degree in Business Administration, Marketing, Chemistry, or a related field; a Master's degree is a plus.

- **Experience**:

- Proven experience in key account management, preferably in the fragrance, oral care, or related industries.

- Strong financial acumen with a track record of achieving revenue and profitability targets.

- Experience leading cross-functional teams in a global or regional capacity.

- **Skills**:

- Strong negotiation and communication skills.

- Exceptional analytical and problem-solving abilities.

- Ability to manage multiple priorities and work effectively in a fast-paced environment.

- **Languages**:

- Fluency in **English** and **Italian** (mandatory); additional languages are a plus.

**Our offer

Become part of our open and transparent culture.

It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world.

Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

**Come join us and embark on a fascinating journey with Symrise.

Job Reference: EA02489