Key Account Manager, Italy
THE OPPORTUNITYAs a Key Account Manager, you will work closely with our franchise clients providing them with data-driven insights and actionable pricing and business recommendations that boost their top-line performance and profitability. You will explore the factors influencing consumer purchase decisions at restaurant, category, and item levels. Subsequently, you will share these insights with the Franchisees and their management teams with the aim of optimizing their pricing strategies. WHO YOU'LL WORK WITHYou'll work on our European Consulting Services team, based in Milan, and report to the Director of Consulting Services. Working closely with the Director and the Senior Account Manager, you will manage multiple franchise accounts and establish strong relationships with key corporate client contacts. You will discuss pricing strategies with senior client personnel and ensure the effective implementation of the pricing strategies across the client-owned and franchised locations. We take pride in encouraging each other's career ambitions and you'll find opportunities for personal development throughout our company. WHAT YOU'LL DOManage franchise accounts and establish strong relationships with key corporate client contactsWork with the respective teams to create reports, presentations, and analysesPresent insights and recommendations to key corporate client contacts and franchiseesRegularly hold discussions with franchisees in Italy to ensure they grasp and adhere to proposed pricing and revenue management strategiesSKILLS AND QUALIFICATIONSProficiency in English and Italian (mandatory), knowledge of German would be considered an advantage5 years experience in the hospitality or retail industryExperience in either of the following fields: account management, business development, franchisee relationships, operations or training, and revenue management. Robust analytical skillsStrong proficiency in Excel and PowerPointExcellent written and oral communication and presentation skillsProven commercial and business acumen which is demonstrated in strong presentation, storytelling as well as analytical and critical thinking skillsExceptional time management and organization skills to successfully manage multiple deadlinesPREFERREDBachelor's Degree in either Economics or Hotel Management5 Years' Experience preferably with key account management business analytics, consulting, revenue management, consumer research or revenue management. BENEFITSNCLA classification: Quad25 Days of Paid Holiday (pro-rated per your start date)12 Paid Bank HolidaysParental leave€ 5. 00 lunch vouchersAnnual gym membershipTuition reimbursement programOne day a year to participate in community and volunteering eventsWHO WE ARERevenue Management Solutions (RMS) is committed to supporting restaurants through these ever-changing times. Today, more than 50 major brands in over 40 countries trust RMS for data-driven analytics and tech-enabled solutions to optimize sales, menus and a brand's financial health. Six of the top 10 US fast food brands and 16 of the top 30 global restaurant brands (equaling more than 100, 000 restaurants) rely on RMS' software solutions and actionable insights to make informed business decisions that drive profitability and combat inflation and increasing wages. The company holds five US patents on menu pricing and customer segmentation and supports ongoing academic research efforts. For more information on how RMS helps its clients, visit revenuemanage.com. WHAT WE BELIEVEOur goal at RMS is to create a positive change in the communities we inhabit. With over 20 countries represented throughout our offices, we respect and embrace different cultures, interests, and actions. The acknowledgment of our unique identities is something that connects us across continents to uphold our values of diversity, respect, and responsibility.
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