Key Account Manager Italy Milano

Key Account Manager Italy
Milano
Lombardia, Milano

The Opportunit

At Worldline, our technology addresses persistent challenges of the payment world.

We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies.

If you are a skilled Key Account Manager, then get ready to join our company!

We have many hardworking and dedicated peers that would love for you to work with them.

We are committed to continuous improvement.

We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness.

We would like to welcome an organized, innovative and process driven colleague to our team.

**Your day-to-day responsibilities include**:

- You develop business relationships with Vending existing & potential clients and grow the customer portfolio over time to ensure revenue growth

- You develop and sustain solid relationships with key clients (existing & new) that bring in the most income for the company.

- You develop a thorough understanding of key clients' needs and requirements and propose customized solutions when necessary if it makes business sense

- You address & manage key clients' complaints.

- You act as the main point of contact between key clients and internal teams.

- You supervise the account teams (support, project, administrative) assigned to each key client.

- You communicate and collaborate with the advertising, design, marketing, sales, and logistics departments to ensure that key clients' needs are met.

- You compile reports on account progresses, goals, and forecasts for account teams and stakeholders.

- You are responsible for all commercial activities including contract renewals, pricing negotiations and ultimately achievements of revenue targets.

- You create strategic business and quarterly account review plans to further enhance the relationship and profitability.

- You help develop the roadmap of solutions conveying the voice of the customer within the organization

**Signs of success

- You develop our position in the Vending & adjacent Italian markets with strong revenue growth

- You become the expert in these markets for our customers and in front of internal stakeholders

**Skills we can't do without**:

- You have at least 5 years of experience in selling technological solutions

- You have a strong commercial drive, combined with a market & client focus.

- You are a skilled negotiator & effective communicator

- You have an energetic personality with a positive approach and eagerness to develop his/her knowledge and skills.

- You are a self-starter, result driven and are taking initiatives.

- You are flexible, able to work in a dynamic and changing environment.

- You have the ability to build rapport with key clients and Capability to build relationships.

- You have a university degree in Business Management or any relevant discipline.

- You are willing to travel on average 2 days a week.

**Skills we'd like**:

- You have proven sales track record in payments and the ability to handle multiple client accounts

- You are ready to have fun

**More reasons to join us

In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits.

These include: a rewarding salary, generous annual leave, private medical insurance, an attractive pension scheme plus many more.

We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.

What's more, we really value Innovation, Cooperation, Excellence and Empowerment.

These values are reflected on our daily work.

This is the core of our organization.

At Worldline our top priority is to engage, encourage and develop you to help you improve your potential.

In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline.

Not only do they represent the Heart and Face of our company, they are also key players in our success.

We make leading our talents a major asset in the success of our business.