Key Account Manager [Italy - Remote]
TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.
With Power Transition Europe's power generation goes today through a fundamental change and within the next decade onshore and offshore.
Working for TE, a goal Leader in Energy cable accessories, you will drive the change with all important Renewable Energy Generation companies, mainly SOLAR and WIND, their planners, project companies, installers and service teams as well as with all important interfaces in TE's industrial Team.
The Account Manager is the owner of a set of customers or accounts within a defined territory (Italy).
You will be responsible for developing the accounts with the relevant customer in order for TE to become a strategic partner and to increase revenue, account penetration and customer satisfaction.
**KEY RESPONSIBILITIES**:
- Develop and execute customer strategic account growth plan/s in line with the TE business strategy and product roadmap to ensure revenue growth, account penetration and customer satisfaction of the assigned accounts.
- Explain and clearly communicate the customer strategic account growth plan/s to internal groups (Engineering, Product Management etc).
- Maintain ongoing and regular direct contact with key stakeholders in the customer.
- Manage all commercial aspects with the customer including managing and preparing offers, project contracts and quotations, leading price and contract negotiations, following up on current and potential opportunities and projects and selling the TE value proposition.
- Identify and understand current and future customer needs and opportunities to introduce and sell products, services and solutions to the customer.
Promote TE, TE technologies and product portfolio with the customer and drive projects via relevant Field Engineers.
- Proactively address open customer issues, including quality issues, until appropriate closure.
- Proactively collaborate and coordinate with internal departments to ensure that financial matters, including cash flow payments, credit concessions and account receivables on current opportunities and projects, are managed and closed appropriately.
- Prepare budgets and forecast vs actual performance reporting on won projects.
- Actively monitor & maintain KPIs of customer relative to supplier performance standards.
Proactively promote the value which TE brings to the customer (with data / results) and work to efficiently service the account.
- Maintain an overview of the engineering project pipeline as proposed by relevant Field Engineers to ensure alignment with the account plan and growth strategy.
**What your background should look like**:
- University engineering degree (Mechanical engineering, Electrical engineering, Electronics engineering preferred) or business administration degree.
- 5 years' experience in sales, including account planning and relationship management in an industrial environment
- Fluency in english and italian languages are required for this position
- Ability to work with deadlines and challenging targets.
- Leadership, curiosity and resilience
- Strategic thinking with the ability to execute on priorities.
- Ability to identify and pursue new business opportunities in line with business plans.
- A valid driver's license is required.
Travel time : 3 days per week
**Competencies**:
- Values: Integrity, Accountability, Teamwork, Innovation**About TE Connectivity
**What TE Connectivity offers**:
We offer competitive rewards & compensation.
Our commitment to our employees includes offering benefit programs that are comprehensive, competitive and will meet the needs of our employees.
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Employee Stock Purchase Program
- Community Outreach Programs / Charity Events
- Employee Resource Groups
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