Keywords Studios: Global Head Of Pmo
DescriptionOrganization OverviewAt Keywords Studios (KWS), we use our passion for games, technology and media to create a global services platform for video games and beyond.
Our aim is to become the "go to" provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content.
In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. KWS is trusted and relied upon by many of the world's leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.
Job SummaryThe Global Head of PMO leads our Program Management Organization and leads a dynamic unit which is focused on strategic projects to provide transformational capabilities for Keywords Studios' Service Lines (e. G.
Art, Audio and Media & Entertainment, Game Development, Localization, Player Support and Testing).
The role is key to designing and delivering the strategic building blocks of Keywords Studios' organic growth and managing a portfolio of strategic projects for the group. You will be responsible for overseeing the four pillars of the PMO:
Strategic Multi-Service Program Management, overseeing solution design, bid management, mobilisation and operational management of multi-service strategic programsOrganisational Development, in collaboration KWS Organisational Coach, looking at leadership & succession development, organisational culture development, change management support and organisational learningProduct & Service Design and Development, looking at value proposition design, innovation, business model development and supporting our Service Lines' strategic planning processes.
Strategic Project Management including Initiation, Design, Planning, Execution and Implementation, working cross-functionally/transversally across the organisationThe role can be based in any of our studios but extensive travel is expected (post-pandemic) to Keywords Studios production sites and studios. Key Responsibilities and ActivitiesSupport Service Line leadership on strategy planning and development including:
Overall service line vision & long-term strategy, including the provision of systemic frameworks, and analytical, decision-making toolsProduct innovation and development (collaborating with Keywords Studios' Innovation teams)Product integration (in collaboration with the Global Head of Integration)Oversee the operational delivery of Keywords Studios' strategic client engagements and multi-service programs:
Work with the Chief Revenue Officer, Client Partners and Service Line leadershipto funnel prospective strategic program opportunities into a best-in-class program acquisition, mobilisation and service modelManage & mentor a team of multi-service solutions designers and program managersBuild, implement and iterate internal and client-facing reports for each phase of a strategic programWork to harmonize KPIs, data-gathering & analysis for strategic programs across the GroupBuild and implement robust program governance structuresBe a primary client-facing advocate for the Keywords Studios strategic program value propositionSupport & engage with Keywords Studios' Organisational Development team in their talent, leadership and organisational culture development efforts with executive advocacy, planning/prioritization and mentoringIdentify opportunities for strategic projects through analysis of evolving client, competitor and market conditionsRun long-term strategic projects either across the Group or with a specific Service LineSupport the COO on developing organisational design and structureDrive strategic and collaborative thinking through a series of workshops for Service Line leadership teams run by the PMOTake a leading role in Keywords Studios' ongoing Group-wide data integration and analysis effortsCollaborate with the Group Operations Director on the implementation of Lean Operational Excellence across Keywords Studios' service lines and support functions, with a focus on ensuring quality and relevance of the products created and services providedRegularly provide reports to global C-Suite and Executive Leadership TeamBuild a collaborative network and maintain working relationships across the organisation to ensure effective co-ordination and resourcing of strategic activities and objectivesRequirementsCore CompetencesEffective leadership, interpersonal and communication skillsExcellent analytical and problem-solving skills Strong advocacy and presentation skillsStrong portfolio management skills with a focus on strategic projects/programsExperience of business intelligence/analytics platformsGood working knowledge of business software (e. G.
ERP, CRM) and virtual collaboration toolsExcellent written and spoken English, ability to document strategic plans and projects in a structured wayAn ability to turn ideas and initiatives into projectsA flexible approach to work and an agile work styleKnowledge of budgeting and resource allocationA thirst for both learning and sharing new ideas, processes, techniques and approachesRequirementsBatchelor's degree or equivalentExtensive management experience, preferably in video games or other digital creative industriesA strong knowledge of the videogames market, and at least two of the services Keywords Studios provides for the Games industryStrong data analysis skills and working knowledge of performance and operation metricsExcellent time management skillsExcellent decision-making and prioritization skillsJob SummaryID:
EAC13CDA9FDepartment:
Business Development
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