Krones Italia - Com Customer Operation Manager Ne

Krones Italia - Com Customer Operation Manager
Ne
Liguria, Ne

Division- Others- Company- KRONES Italia Srl. - Location- Garda, Italy- Join as- Professionals- Worktime- Full-timeKrones Italia Srl is a subsidiary of the Krones Group, which was founded in Germany and is now a leading international player in the production, sales and servicing of machinery and even complete factories for the beverage & liquid food industry worldwide. The Group is a global employer of more than 18, 500 employees. In Krones Italia Srl today there are about 41 employees who handle Krones' activities in Italy. Krones Group is the global market leader in its industrial sector and is expected to grow even further, with a clear focus on sustainable, eco-friendly solutions. At Krones, we are working on a better tomorrow and helping to save our planet for future generations.

**Your tasks**:

- Keeping contacts with costumers to catch their needs

- Understanding how to solve the trouble by costumers site

- Planning and budgeting activities for the new machine installation and for the maintenance/upgrade activities

- Work together with sales and service colleagues for providing a complete service to the customer

- Travelling to be on site by the costumer

**Your profile**:

- Degree in mechanical/electrical engineer

- Knowledge of SAP, CRM, KSP, dispatching table, Sales Force

- Management skills

- Cost control skill

- Problem-solving skills

- Empathy, customer orientation, listening capabilities and a sense of responsibility

- Teamworking, networking, communication

- Availability to travel in the entire country, for approximately 150 days / year

**Our benefits**:

**Krones as an employer**:

Krones' employees are what set it apart from the rest. For they deliver a peak performance every day - thus ensuring the future viability of the company. And it is exactly this level of input that Krones acknowledges with its attractive rewards:

- Attractive rewards- Krones rewards its employees' commitment with a comprehensive and worthwhile package.

- read more- Our benefits

- Attractive rewards

Krones has agreed an acknowledged pay scale with the Bavarian IG Metall trade union. In addition to a purely job-related salary, Krones also pays a large number of voluntary corporate fringe benefits - such as extra payments in the event of employee illness or an ability to have a share in the company's success.

Krones has also taken out corporate and private travel health insurance for all of its employees.

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- Work-Life-Balance- It is not always easy to juggle one's job and private life - but Krones offers a wide range of opportunities to make it easier to master this balancing act.

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- Work-Life-Balance

Reconciling one's professional and private life is currently one of the fundamental challenges faced by every employee. It goes without saying that Krones does all it can to ensure that its employees can pursue their private interests outside of their job. As regards childcare, there is also, for instance, a daycare facility for children between the ages for four months and six years right next to the Neutraubling plant.

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- Flexible working environment- With work areas containing state-of-the-art equipment and great flexibility in the organisation of working hours and work locations, Krones has created an attractive working environment.

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- Flexible working environment

Some jobs also allow mobile working. The necessary conditions are provided by a modern IT environment and digital communication options which allow many jobs to be performed virtually.

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- Focus on health- Krones wants its employees to feel good - and thus supports them with a large number of offers and measures for promoting good health.

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- Focus on health

Safety during day-to-day work, a corporate health insurance provider or welfare advice: at Krones, the employees have a myriad of options for preserving and improving their health in the long term.

One of the key components for a healthy work environment is our corporate health management scheme. Its core elements are the protection and promotion of health. Here, Krones not only scrutinises working conditions and the work environment but collaborates with the Krones health insurance provider to additionally offer fitness and relaxation courses which provide a counterbalance to working life.

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- Focus on development- Krones not only continually further develops its products, but also offers its employees a range of further training opportunities.

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- Focus on development

With its management, specialist or project careers, Krones has three development routes which define the career paths within the company. However, it is not imperative to follow these official career paths. Each individual employee can develop themselves further within their profession by taking on responsibility, showing commitment and looking beyond their horizons. It is exactly