Kyc Operations Analyst Milano

Kyc Operations Analyst
Milano
Lombardia, Milano

Who We Are

Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now.

With presence in 24 markets, it is the payment institution with the largest footprint in Europe.

Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs.

Latest innovations include "tap-on-phone Viva Wallet POS app" turning any Android mobile to a card terminal, and "Smart Checkout" payment gateway that can increase conversion by 21%.

An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods

**What you will do

- Assess and evaluate new account information, using various resources to confirm account information;

- Perform the required KYC screening on existing clients by documenting and corroborating the information obtained on the client, as required by the KYC procedures;

- Be responsible for the maintenance of client and account information in the respective bank systems, including information about authorized signatories;

- Monitor the end to end process of client onboarding;

- Handle all KYC related issues within the respective SLA's;

- Analyse existing policies and procedures relating to new customer research and account analysis to make suggestions for improvements to these processes;

- Escalate appropriate risk items and drive issues to closure;

- Sampling review of KYC records as to completeness, evaluating clients & merchants, according to established KYC policies and procedures, verifying that due diligence has been performed;

- Track and report all documentation breaks, actively participate in initiatives to develop and enhance controls and efficiency (i. e.

process/workflow improvement and technology solutions);

**Requirements**:

- Experience (1+ years) of working within a fast-paced KYC/operations position;

- An understanding of KYC processes, in particular with regards to payment services;

- Strong IT literacy, in particular with Microsoft packages;

- A proven track record of meeting deadlines and adding value;

- A bachelor's degree in a relevant field (desirable);

- You speak fluently English and also speak Danish on a native-level.

Additional EEA-31 languages would be considered a plus.

**Personal Profile

- Excellent written and verbal communication skills and a sound commercial acumen;

- Excellent interpersonal skills and the ability to build strong and lasting relationships;

- The ability to interact confidently and professionally with a wide variety of people at all levels;

- The ability to work independently and use own initiative;

- Excellent organisational skills and attention to detail;

- A passionate, tenacious and enthusiastic approach to work;

**What we offer

- Competitive salary based upon experience;

- Genuine career development opportunities and job stability;

- The opportunity to work for a forward thinking and fast paced fintech and the forefront of payments technology