Large Corporate Support Sn Specialist
Role purposeThe Large Corporate Support Specialist will work in Network Operations, an international environment within a matrix organization made up of teams transversal to all countries and vertical teams. The candidate's main accountabilities are:Managing the Fixed Core Network Operation team in preventive, incidental, and planned activities. Managing the activities in developing network automation solutions and improving KPIs/SLA indicators in terms of customer satisfaction and network availability. As part of the Fixed Core Network Operation team, collaborate in ensuring top-of-the-class services to Vodafone customers. Key accountabilities and decision ownershipOperate Maintain the Fixed Core Network infrastructure. Manage incidents problems: full availability. Support the team in reaching the required cyber security targets and deploying automation instruments. Core competencies, knowledge, and experienceDeep knowledge of Internet Networking technologies at ISP/Telco level:L3VPN / L2VPNBRASCORE IMS / SIP ProtocolsCPEMPLS/ISIS/BGP ProtocolsMulticastDNSRadius ProtocolIPv4/IPv6Deep knowledge of Cisco and Huawei routing switching. Great communication and relationship skills. Customer-centric approach. Must have technical / professional qualificationsCertificate/Diploma/Bachelor in Engineering/Electronics/Telecommunication. 1 or 2 years experience in OM of ISP/Telco IP Transport Network. Very fluent in English and Italian. Network Automation/DEVOPS Experience; Python knowledge is a plus. Virtual Machines Environment experience is a plus.
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