Large Market Account Sales Manager
You Lead The Way.
We've Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community of over 60, 000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
The role is responsible to manage and develop a portfolio of assigned Large Market Clients within Italy GCS (Global Commercial Services) division.
- Strongly results oriented, she/he plans and deploy a commercial expansion strategy on the assigned Clients portfolio, in line with the vision and values of the Company;
- Builds and develops a solid commercial pipeline on assigned accounts;
- Focuses on retention, profitability and customer satisfaction;
- Creates and conducts value proposition and account review presentations;
- Meets and exceeds all standards in terms of appointments, presentations and proposals management;
- Efficiently and effectively interacts and cooperates with Amex internal departments, in order to drive results and deliver premium service to our Clients;
- Adheres to all Company policies, procedures and business ethics codes;
- Controls expenses to meet T&E budget guidelines.
- University degree or equivalent;
- At least 4-5 years sales/account development experience with complex multinational/multicultural organizations, mostly in B2B environment;
- A successful sales track record, ideally both in T&E and B2B contexts;
- Knowledge of B2B payment and accounting processes;
- Solid knowledge of the Travel Industry;
- Ability to set account plans and growth strategies with an entrepreneurial approach in managing her/his portfolio;
- Will to drive innovation and change in a very challenging and competitive environment, through a "challenge the status quo" mindset;
- High level of integrity and ability to build trust across our Clients' Stakeholders and Approvers chain;
- Ability to build and strengthen relationships and trust across different Amex Lines Of Business and Departments;
- High level of commitment and personal accountability;
- Ability to perform under pressure and in a fast-changing environment;
- Ability to represent American Express at any level within a Client organization;
- Fluent in Italian and English (written and spoken);
- Effective computer literacy;
- Flexibility and availability to travel.
Talk to our people and you'll find out what we're really all about.
Open, creative, risk-taking, collaborative and innovative are just some of the expressions you'll hear.
It's our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world - including Great Place to Work Italia's Best Workplace amongst Large Companies and Best Workplace for Millennials awards in 2018.
If you're ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.
**Why American Express?
There's a difference between having a job and making a difference.
Amex have been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.
We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.
And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don't make a difference without it.
Don't live life without it.
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