Lcl Hub Import Operations Supervisor Monza

Lcl Hub Import Operations Supervisor
Monza
Lombardia, Monza

DHL Global Forwarding Italy is looking for the following position:n. 1 – LCL Hub Import Operations SupervisorKey tasks:Supervise the development and administration of LCL Hub plans and supervise processes at the LCL Hub location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments, in line with business strategy and objectives; Guide team members in achieving efficient and safe handling and transportation of all customer materials; Execute Import LCL plans and processes to provide sea freight forwarding for internal and external customers in accordance with customers requirements to grant operational excellence and high customer service level; Organize, split and plan day-to-day work of LCL Hub Import Operations Specialists and supervise LCL Hub Operations activities; Set, communicate, and monitor indicators of consolidation efficiency; Identify trainingneeds and opportunities to develop a highly skilled functional departmentIdentify and resolve recurring issues, and suggest modifications to LCL import work methods focusing on increasing effectiveness and efficiency; Monitor operational metrics at shipment level in order to ensure adherence to global standards and grant continuous improvement processes; Interact with Operations and Customer Service, if required; Requirements:Great knowledge of OFR & LCL Import ProductMore than 2/3 years on Ops/CS roles OFREnglish Level (B2/C1 - intermediate +/Advanced)Good administration skills and orientation to detailsHigh communication and negotiation skillsOpen-minded attitude and capability to adhere to customers needs and requirementsTeam working attitudeGood capability to work under pressureSelf-directed and proactive working styleProven project management skills recommendedFlexibility and ability to adapt to new challenges and to non-standard activities#J-18808-Ljbffr