Learning & Talent Specialist
Reporting to the Human Resources Director, The Learning & Talent Specialist is responsible for designing and executing effective training programs mainly for sales teams using various training methods, like coaching, seminars and interactive activities.
Will manage corporate and managerial training programs for our HQ as well.
You also manage Talent Acquisition and Talent Management full cycle, ensuring the development of a proper talent pipeline and the creation of consistent pathways for our people. As a Maison ambassador you will actively contribute to build and keep an emotional and engaging mindset across the Company and markets, leveraging on all HR activations and projects. How will you make an impact?
You will:Create and update contents on Vhernier Maison history, values, current collections and product novelty, materials, jewellery knowledge and selling ceremony with a strong interaction with HQ departments like product, marketing, Heritage, Client Experience, etc.
Identify training managerial needs and propose ad hoc actions aligned with Maison organizational evolution.
Deploy training content efficiently thoughts various learning methods and tools: in class, digital modules, quizzes, short training videos, coaching program.
Conduct high-impact sessions. Follow up participants training path by contributing to a training quarterly reporting Assist HQ and markets in establishing yearly agendas according to specific and local needs both at technical and managerial levelStart to inject clienteling mindset into the selling ceremony closely working with the relevant interlocutors.
Start Installing a sales coaching and skill base mindset, always assessing Maison phase and maturity Co-design and conduct an onboarding program for all new joiners (boutique, corporate, manufacturing)Lead the recruitment process and selection for all positions from jd definition until offer proposalPartner with HRD and HRBP to ensure we can develop talent pipeline strategies and build capacity to effectively recruit and screen candidatesContribute to the strategy and implementation of the full development cycle (evaluation processes, IDPs meeting, organizational talent review processes, succession plans, etc. )
in close collaboration with HRD and HRBPStart defining an embryonal employer branding strategy aligned with Maison's values and heritageHelp managers develop their team members by implementing relevant individual development plans and advising on learning tool and methodologies, such as HR initiatives as wellProvide required support to the conception and/or animation of key transversal projects in coordination with HRD and HRBPContribute to organizational assessment and development by leveraging on collected insights from learning/development activities, feedbacks, coaching, etc Detect potential situation requiring actions and make the proper escalation to HRD/HRBPHow will you experience success with us?
You will:Have previous experience in designing, planning and executing trainings (for office-based and boutique-based teams) & in talent acquisition Have a solid understanding of the retail world, including selling ceremony, KPIs, competitors Have a passion for luxury retail and for jewellery ideallyHave the ability to work independently and collaboratively in a team and cross department, solution-oriented approach, effective time managementBe able to travel frequently overseasDemonstrate entrepreneurship spirit and strong ability to multi-taskDemonstrate an international and multicultural flair, with ability to adapt to different countries (in Europe and/or North America and/or Asia Pacific)Display strong communication skills, methodical and presentation skills, strong customer centricity / retail commercialityDemonstrate a solid ability to effectively manage projects across different time zones, work environments and diverse populationHave a strong knowledge of Excel, PowerPoint, and Word and any L&D platform systemsBe fluent in English and ItalianWhat makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential. We value freedom, collegiality, loyalty and solidarityWe foster empathy, curiosity, courage, humility and integrityWe care for the world we live inYour journey with us:During the interview process, you will have the opportunity to meet the HR Director and Managing Director for VhernierThere will be the opportunity of a meet & greet with key stakeholders for the role.
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