Learning Support Specialist Lazio

Learning Support Specialist
Roma
Lazio, Lazio

Job DescriptionCALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT: 2500538Learning Support SpecialistJob PostingDate Posted: 19/Feb/2025Closure Date05/Mar/2025, 2:59:00 PMOrganizational Unit: CSH - Human ResourcesJob TypeNon-staff opportunitiesType of Requisition: PSA (Personal Services Agreement)Primary LocationItaly-RomeDuration: Up to 11 months (with possibility of renewal)Post Number: N/AIMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device. FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture. Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply. Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values. FAO has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will undergo rigorous reference and background checks. All applications will be treated with the strictest confidentiality. FAO's commitment to environmental sustainability is integral to our strategic objectives and operations. Organizational SettingThe Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to more efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind. The Human Resources Division (CSH) provides HR strategies, policies, tools, guidance and oversight to FAO clients worldwide to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce, delivering on the mandate of the organization. Reporting LinesThe Learning Support Specialist will work under the overall guidance of the Senior Human Resources Officer, and under the direct/functional supervision of the Human Resources Officer, working in close collaboration with other FAO Divisions/Offices/Centres. Technical FocusArea: Learning and DevelopmentFocus: Research, compile information and provide support in Corporate Training, Staff Development Planning and External Training Programmes. Tasks and ResponsibilitiesThe Learning Support Specialist will contribute and provide support to the implementation of the HR's global learning portfolio according to the latest learning and development trends and best practices.

The assigned tasks and responsibilities may include:Assist in coordinating learning and development initiatives. Support vendor selection, tender processes, and monitor service provider deliverables. Provide logistical support for workshops and training programmes. Research and compile data on staff development activities. Process training requests and provide guidance on related policies. Support budget tracking for language, external, and group training. Assist in training delivery and maintaining records in HR and learning systems. Contribute to planning, monitoring, and evaluation of learning activities. Support automation and process improvement in learning and development. Provide technical support for learning platforms and PowerApps. Contribute to learning dashboard and reporting tool development. Assist in implementing a career development platform and tools. Support learning needs assessments (LNA) and training content development. Update learning guidelines, procedures, and related communication materials. Track and report on staff development funds and expenditures. Assist in updating learning Standard Operating Procedures (SOPs) and performance management reports. Respond to training inquiries and follow up on requests. Organize briefing sessions on training procedures and tools. Candidates Will Be Assessed Against The Following:University degree in Learning and Development, Learning Technology, Adult Education, Communication, Languages, Social Sciences or related field. At least one year of relevant experience supporting the development and delivery of learning and training programmes. Working knowledge (level C) of English. FAO Core CompetenciesTechnical/Functional SkillsStrong organizational and project management skills. Proficiency in IT software and systems, including Microsoft Excel, PowerPoint, and PowerApps. Experience with data analysis tools and dashboard development (e. g. , Oracle Analytics, Power BI) for reporting and data visualization. Strong skills in creating reports and dashboards to present data effectively. Excellent verbal and written communication skills, with strong interpersonal and client service abilities. Strong conceptual thinking, with gender-sensitivity and cross-cultural perspective. Proven ability to identify and implement creative solutions. Working experience in UN agencies and/or other international organizations would be an asset. Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency. Additional InformationFAO does not charge any fee at any stage of the recruitment process (application, interview, processing). FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list. FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED). Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. How to ApplyTo apply, visit the recruitment website at Jobs at FAO and complete your online profile.

We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills. Candidates are requested to attach a letter of motivation to the online profile. Once your profile is completed, please apply, and submit your application. Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records. Incomplete applications will not be considered. Personal information provided on your application may be shared within FAO and with other companies acting on FAO's behalf. Only applications received through the FAO recruitment portal will be considered. We encourage applicants to submit the application well before the deadline date. If you need help or have queries, please create a one-time registration with FAO's client support team for further assistance: https://fao. service-now.com/csp #J-18808-Ljbffr