Library Services & Operations Specialist Milano

Library Services & Operations Specialist
Milano
Lombardia, Milano

Company descriptionBocconi University is an international reference point for research and teaching in the world. However, it is not only a world-leading institution, but also a fast-paced international company based on values such as merit, honesty and commitment to quality.

To keep up with the constant evolution and innovation, Bocconi staff must be able to face challenges and quickly adapt services to increasingly high standards. For this reason, we are currently looking for a brilliant young graduate, willing to join our professional team of 700+ people and be part of the everyday management of the institution. Job opportunityThe person will join the Bocconi Library & Archive Unit, that supports the educational and research mission of the University with up-to-date multidisciplinary collections, quality services as well as one-to-one assistance in selecting appropriate information and documents. The value and completeness of its collections make the Library a landmark institution for the economic academic community in Italy.

In particular, the person will join the Library team to:ensure active contribution in providing effective and efficient reception, orientation, information and reference, circulation services to all library users by means of different modes and channels of communicationcollaborate proactively to achieve the Library strategic goals, according to current Library projects and plans. Role activities will include:Managing Interlibrary Loan (ILL) and borrowing requests by faculty, staff, and students and facilitates supplying requests received from other librariesCollaborating with Bocconi ILL team to effectively and efficiently deliver resources to patronsStaffing the Library Information Desk as requiredPromoting Library services and collectionsEncouraging the effective use of different search tools (e. g.

libguides, discovery tool, catalogs, databases, etc.

)Providing research assistance to library patrons, including students, faculty, staff, and community members, in person as well as onlineManaging circulation processes and servicesParticipating in information literacy instruction sessions to users be it through face to face, online, to individuals, or to groups in a classroom. RequirementsGraduated with a master's degree in library and information sciences, or related subjects; Fluent in English and Italian; Good knowledge of Microsoft Office (Excel, Word, PowerPoint), Digital approach; Curious to know how a higher education institution's Library operates;Soft skills: positive and enthusiastic with very good interpersonal and team working skills; analytical and critical thinking; excellent communication and problem-solving skills; hands-on approach; customer oriented; able to organize and manage the work timely and autonomously; self-starter with strong attention to detail;Previous work experience with library activities is considered a plus.

We offer12 month contract with benefits and welfare opportunities included. Selection processTo apply, please send your CV in PDF format.

If you will be shortlisted, you will be invited for an online interview. Bocconi is an equal opportunities employer.

We welcome applications from all suitably qualified candidates who can enhance our culture and working environment.