Line Manager
Required job positionThe Line Manager is responsible for managing and supervising specific shipping lines/services.
This role is essential to ensure operational efficiency, adherence to schedules, and the maintenance of quality standards in the services provided.
The Line Manager organizes and manages the daily activities of the service, ensuring that all operations, such as loading and unloading, are conducted efficiently and according to established timelines.
They maintain relationships with customers, terminals, and agents, managing requests and resolving operational issues.
The Line Manager analyzes and monitors the economic performance of the services, ensuring all operations comply with local and international maritime regulations.
They monitor key performance indicators (KPIs) and use data to identify improvement areas and implement strategies to enhance service efficiency and quality. Main tasks:Check vessels positionCheck port status / congestion / berth prospect / Schedule updateCapacity managementCargo flow report updateVessel communicationsDelta reportExtra routing event managing / unplanned tasksCoordination with planners dept to optimize vessel's utilization. Box update (Booking and PML maintenance)Customers meetingsCustomer KPI check and reviewColleagues trainingPreparation of annual/quarterly service budgetManaging of service costs trying to minimize it in compliance with service qualityContinuously check of service performance compared to the budgetSuggestions to improve service performance (if any)Workplace: GenovaWork schedule: Full TimeType of contract and salary: commensurate with the candidate#39;s experience and profile.
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