Liquor Store Manager Ii Venezia

Liquor Store Manager Ii
Venezia
Veneto, Venezia

OverviewSoutheastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences.

As a great place to work, we empower everyone to be their full, authentic selves.

Read our Belonging, Inclusion and Diversity Statement here. Liquor Store Manager II Job Purpose This role will effectively lead, manage, and develop overall stand-alone liquor store operations and associates to execute best practices and maximize sales and profitability.

Responsible for the profit and loss (P&L) for their store and must use leadership and merchandising skills to manage the product levels and make sound business decisions by creating a shopping and working environment that exemplifies the company's commitment to and vision of service, quality, and neighborhood partnerships.

Essential Responsibilities Store Leadership

Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback.

Demonstrates and role model exceptional customer service exceeding customer expectations.

Ensures associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation.

Establishes and maintains a professional working relationship with customers, associates, vendors, suppliers, and regulatory agencies.

Percent of Time: 40%Financial Leadership

Oversees the financial budget, in-stocks, inventory, shrink, and expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility within the best interests of the organization.

Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning to associates.

Reviews P&L for business opportunities to determine areas for improvement and communicate findings, store status and plans of action with district manager.

Percent of Time: 40%Associate Leadership

Recruits, interviews and hires the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines.

Ensures new associates receive proper orientation and training and conducts regular evaluations of direct and indirect reports.

Manages, supports and develops associates through feedback, praise, and recognition.

Ensures adherence to all state and federal employment laws and company policies and procedures through partnership with human resource and legal department support staff.

Assists in addressing performance issues or recommending separation when necessary.

Percent of Time: 20%Disclaimer: Performs other job-related duties as assigned.

Qualifications Required Education:

High School / GED Diploma

Preferred Education:

English and Spanish

Relevant Experience:

3-6 yrs minimum supervisory experience in supermarkets, retail, restaurants, hotels or general business.

Knowledge, Skills & Abilities Required:

• Must be at least 21 years of age.

• Proven experience in a SEG lead position; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business.

• Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.

• High standard of integrity and reliability.

• Demonstrated strong customer service skills, effectively addressing customer issues, and controlling business impact.

Proficient with computer applications used in effectively operating the department.

• Knowledge of liquor, wines, and beers.

• Exceptional interpersonal, motivational, customer service, and communication skills.

• Alcohol Compliance Training.

Environmental Factors:

Retail - Location Management: Physical Demands include standing or walking on various types of flooring, utilizing manual dexterity, talking, seeing, hearing, smelling, and performing repetitive movements with both hands and/or both feet.

The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed.

Working Conditions may include exposure to indoor, outdoor, cold, freezing, heated, and wet/humid environments.

Safety Risk Factors include working with hazardous equipment and exposure to sharp objects.

Travel Percent & Overnight:

None

Shift(s):

Varied shifts, to include morning, afternoon, evening and closing shifts.

Includes a minimum of one closing shift each week.

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