Location Manager, Città Metropolitana Di Roma Lazio

Location Manager, Città Metropolitana Di Roma
Roma
Lazio, Lazio

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Client:Anchor

Location:Hanover Court, North Cave

Job Category:Other

EU work permit required:Yes

Job Reference:fa8c30d7e396

Job Views:3

Posted:06. 03. 2025

Expiry Date:20. 04. 2025

Job Description:Location Manager - Rented Housing Hours: 32 hours per week Salary: Up to £26, 707 per annum pro rata About the role Working with different individuals every day, a Location Manager's job is incredibly varied.

We connect with our communities in different ways, and when you join the housing team, you'll need a good balance of heart and head to manage property matters, tenancy matters, and relationships with your residents.

The Location Manager role is diverse and involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.

You will be responsible for:

Managing properties and supporting residents to live independent livesLetting properties, managing rent accounts, dealing with anti-social behaviour, and ensuring repairs are carried outListening to residents and addressing issues before they escalate into complaintsWhen a complaint arises, taking ownership and investigating fully to ensure residents are listened to and kept informedMaintaining resident trust and confidence in Anchor through effective communication, setting expectations, and deliveringManaging the location's budget and service charge accounts to ensure homes are well maintained and repairs are completed to a high standardEnsuring that the location is safe, with all health and safety checks and risk assessments carried out in accordance with policies and proceduresSupporting residents to live independently by working with external agencies such as local authorities, care providers, social workers, and medical professionalsConnecting with residents to encourage inclusion in social events both internally and in the wider communityAre you the one?

Our residents are at the heart of everything we do.

We believe they should be able to choose how they live in later life.

We are looking for an individual who shares our values and has great relationship management and communication skills.

Ideally, you will have previous housing or care experience and have worked with vulnerable client groups, but that's not as important as having the right attitude, resilience, problem-solving skills, and a willingness to learn.

Anchor – a great place to work Anchor is England's largest not-for-profit provider of care and housing for older people.

Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit, which means every penny we make or save is invested in the people who live with us, the places they live, and the people who work here.

This results in better standards of care and customer service, improved wages, more investment in training and development, and enhanced facilities.

A rewarding environment From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness Gym, fitness, and wellbeing discountsMental health supportFlexible working optionsFinance Pension plan – contribute between 4% and 8% and we'll match it or betterQuick and easy pension transfer serviceSavings and financial advice, loans, free life assuranceDiscounts on shopping, holidays, phones, technology, and moreOngoing personal and professional development programmeLeadership Pathways online learning resourcesCareer progression and promotion opportunitiesAnchor is proud to be an equal opportunity employer.

We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+, and race and ethnicity colleague networks.

These work to celebrate diversity, address concerns, review policy and practice, and empower their members.

We also have an Inclusive Ambassador network to allow all colleagues to promote diversity and support others.

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