Logistics Flow Manager - Fiumicino
WHAT YOU'LL NEED TO HAVE
- You have a strong track record of communication skills across multiple stakeholder groups.
- You have problem solving skills and the capabilities to work with data to make critical decisions.
- You have excellent judgement, and be able to make decisions under pressure.
- You will be able to influence others in pressured situations in pursuit of great outcomes.
- You have the ability to work with different stakeholders and to create a strong partnership with them.
- You have a customer oriented mindset
- You have a solid experience in logistics role or similar
WHAT YOU'LL BE DOING DAY TO DAY
- Lead the store goods flow team and work with the country In-store Logistics and the store commercial team to secure the highest goods availability for customers at all times and at the lowest possible cost.
- Contribute with relevant goods flow input and feedback to the store business plan and logistics action plan.
Ensure the agreed logistics actions from the store business plan are implemented in the goods flow process.
- Secure the quality of products, merchandising, stock accuracy and customer shopping experience in the store.
- Secure correct usage of short
- and mid-term capacity needs by creating operating capacity through space optimisation using available working methods and routines.
- Work closely with the Sales and Supply Support Manager to secure a common short
- and mid-term capacity plan by adjusting the supply to the store in order to maximise efficient logistics operations with the right balance in smooth incoming volume.
- Identify, recruit and develop the many talents in the goods flow team to secure succession planning.
- Secure an efficient goods flow process in the store, including adherence to the Global Service Protocol.
- Contribute to the lowest possible costs by addressing root causes and taking actions to correct inefficiencies and find better ways of working.
- Contribute to positioning IKEA retailers and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way.
OUR TEAM WITHIN IKEA
You will have an important role in the CFF for the City of Rome.
Overall responsibility for a high-performing Store Fulfilment execution in the best customer centric way.
You will be an important contributor in making the shopping experience successful throughout all the sales channel, in order to:
1. Secure the best perceived goods availability at lowest possible cost
2. Contributing a seamless shopping experience and a great quality in meeting with the customer
By:
- Coaching people in a inspiring environment where people and talent are continuously developed including long-term competence building, succession planning and diversity and inclusion.
- Securing an efficient resource planning (in/outbound processes) in the store to support the best customers experience and contributing to the market CFF optimization flows.
- Being an everyday partner for the store Commercial team and the Market organisation:
You will develop the business through people and you will coordinate the operations by a team made by two leaders:
1.
With the challenge of ensuring goods availability and stock accuracy to motivate our customer to shop with us more frequently because they trust us!
2.
With the challenge of ensuring a consistent high availability of our service offer for our customers in all the sales channels at the lowest possible total cost, motivating our customer to shop with us more frequently because they trust us!
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