Logistics Operations Supervisor Lazio

Logistics Operations Supervisor
Roma
Lazio, Lazio

Responsibilities: Build 3PL relationship for long term partnership to support business needs i. e service level improvement, cost optimization, customer experience, etc.

Attend recurrent business review meetings with fulfillment 3PLs to continuously make improvement in operational setup & support the long-term logistics strategy.

Lead continues improvement initiatives together 3PL to improve operations efficiency.

SOPs creation & optimization for operational processes improvement & standardization.

Monitor and manage the performance of main operational KPIs of logistics partners through dashboards and reports, and propose improvement ideas based on data analysis.

Support with system integration and onboarding of new fulfillment tools & features in the platform from an operational point of view.

• Represent the marketplace culture within the warehouse, focusing to bring a customer centric culture in 3PL operations management.

Link position between warehouse 3PL & sellers (stock owners) for improvement initiatives & incident management Ensure best in class quality processes in the 3PL warehouse using a continues improvement approach.

From inbound to outbound passing through inventory accuracy, storage, etc In charge of auditing 3PL operational processes and ensure these ones are aligned with company standards & values.

-Management of consumable replenishment in order to avoid stock rupture of packaging material.

Requirements: More than 5 years of work experience in logistics industry, experience of logistics for E-commerce platform will be a plus.

Good relationship with logistics partners, especially in fulfillment & warehousing.

Used to work with data; analytics mindset.

• Knowledge on continuous improvement & lean methodologies will be a plus.

• Attention to detail and good communication skills.

Being able to work in an autonomous way with limited level of guidance.

Knowledge on technical part of 3PL system integration: WMS, OMS & TMS will be a plus.

Thrive in fast-pace environment, energetic and adaptive to change.

Negotiation skills is a plus.

• Fluent in Italian and English languages.

Willing to travel (locally) part/full time to the warehouse workplace.