Logistics Specialist (Fine Jewellery & Return To Bardi

Logistics Specialist (Fine Jewellery & Return To
Bardi
Emilia Romagna, Bardi

YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand luxury online stores NET-A-PORTER and MR PORTER, and multi-brand fashion online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all "Powered by YNAP".

Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 3 million high-spending customers generating around 1 billion visits worldwide.

The Group has offices and operations in the United States, Europe, Middle East, Japan, China and Hong Kong and delivers to more than 180 countries around the world.

Our global Operations team make it possible for us to offer worldwide shipping to more than 180 countries, including same-day delivery to New York, London and Milan, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns.

We have 9 distributions centres and 11 Customer Care centres who work with in 11 different languages and are available 24/7, 365 days a year.

Operations are now seeking talented Logistic Specialists to join the team.

Some of the essentials for you to know are:

Location: our plant in Landriano, Pavia, Lombardy, IT

Reporting into: Logistics Manager

Here is a breakdown of what you'll be doing:

Fine Jewellery

Interact with the Fine Jewellery business team for monitoring and advancement of Hallmarking activities.

Support the Logistic Manager in costs and processes improvement and optimization related to the RTV (Return to Vendor) activities.

- On indication of Logistic Manager, work closely with the 3PL for monitoring of processing priorities and their correct execution.

- Interact with Merchandising-Finance to support Vendor's relationship management.

- Interact with the Customer Care and Personal Shopper to manage-verify final customer's requests.

- Work closely with 3PL as a contact point for operational criticalitiesRtV (Return to Vendor):

- Support Logistic manager in the improvement and optimization of costs and processes related to RTV (Return to Vendor) activities.

- Interact with Business Departments and Finance for the operational management of supplies for sale-deposit and purchase for return process to supplier.

- On indication of Logistics Manager, work closely with 3PL to monitor the process priorities and their proper implementation.

- Interact with Merchandising-Finance to support management of vendor relationship.

- Contact point for 3PL to manage criticalities- non conformities that are manifested in the process of return to supplier.

- Interact with the Department of Transport to request the necessary documentation for the goods return

- Work closely as a contact point for operational issues. The type of person we are looking for:

- Fluent in English and Italian, the knowledge of another language is a plus

- Good knowledge of Office Suite

- Curious and willing to learn

- Problem-solving skills and results-oriented

- Ability to work well in a team

- Excellent communication skills