Loss Prevention Manager Milano

Loss Prevention Manager
Milano
Lombardia, Milano

The loss prevention manager has several duties and tasks to perform daily as part of the job, including the following:

- Develop policies&procedures and train staff in loss prevention, reduce shrinkage, and use tagging and/or report mechanisms;

- Work closely with Store Operations to train and develop Store, District and Regional leadership in all areas of Loss Prevention;

- Audit stores to ensure inventory is processed, handled, and monitored appropriately, and document any errors or failures;

- Manage physical security systems, both hardware and software (CCTV, access control, anti-intrusion, PSIM platform etc. )

and periodically test them to ensure effectiveness at all times;

- Gathers information and data from all forms of criminal activity (both in stores and external) to be categorized and analyzed, helping to build a database for use in future investigations.

- Conduct preliminary analysis related to theft or shortage of company goods;

- Conduct high level internal and external theft investigations, collect and preserve evidence, and prepare detailed written reports;

- Liaise with local Law Enforcement partners and external Loss Prevention peers in the pursuit of internal and external case resolution.

- Oversee contract guard services for a 24/7 operation and manage administrative and operative aspects.

Maintain open communication channels by answering questions and explaining policies and procedures;

- Manage administrative duties, such as scheduling, report writing, verification of dispatching logs, processing invoices and monitoring budgets as necessary for the efficient operation of the department.

- Build and maintain good relationships with all levels of Retail Store Operations, Distribution, Finance, Sales Audit, Internal Audit, IT, Human Resources, Store Planning, Inventory Control, and other departments;

**Profile**:

- At least 5 years in general retail Loss Prevention with experience in multi-store leadership.

Criminal Justice Bachelor's Degrees and Certifications (CFI, CPP, LPC/LPQ, WZ Level 2) are preferred;

- Working knowledge of security equipment, policies and procedures;

- Ability to identify problems, collect information, and offering strategic solutions

- Fluent knowledge of English, other languages would be an asset;

- Strong verbal and written communication skills, including facilitation and presentations and an ability to clearly articulate goals and objectives;

- Strong time management and organization skills;

- Leadership capability, including ability to motivate and mentor others within work group;

- Ability to work independently and cooperatively in a diverse group;

- Ability to network, influence, and utilize internal and external resources;

- Available to travel up to 50%

**Additional information**:

Main internal and external stakeholders:

Internal

Store Operations

Supplay Chain

Internal Audit

Store Planning

Human Resources

Procurement - Finance

External

Security Vendors

Law Enforcement Agencies