Mainframe Technical Consultant - Mainframe Aiops Milano

Mainframe Technical Consultant - Mainframe Aiops
Milano
Lombardia, Milano

Please Note:

**Job Description**:

Broadcom offers multiple positions in Europe for experience IBM Mainframe System Engineers.

- IBM Mainframe expert in AIOPs & Auto Domain, with strong knowledge of IBM WLM, IBM System Automation, Omegamon, CA-Sysview, CA OPS/MVS or CA Netmaster

- IBM Mainframe Workload Manager and Performance Management, with strong knowledge of Broadcom Workload Solutions, Tivoli Workload Solutions and BMC Control-M solutions

- IBM Mainframe Storage Management with strong knowledge of CA-Vantage, CA-Disk or IBM DFHSM/DFSMS.

This position must be seen by Broadcom customer as bringing tangible value in terms of experience, knowledge and expertise.

This is achieved through a combination of broad real-world experience and IT industry-specific certifications.

Key Responsibilities

This position is responsible for delivering positive, quantifiable results for Broadcom measured across five primary areas:

- Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs

- Financial Targets: Meet or exceed Broadcom's stated financial quotas and targets

- Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems and support structure

- Professional Development: Demonstrate high-level proficiency and skill

- Leadership, Teamwork and Planning: Collaborate with, and effectively run virtual team(s)

Customer Focus

- Assist the Broadcom sales team in technically qualifying solutions, specifically Broadcom MAINFRAME Solutions, and their benefits to customers and/or partners.

- Work closely with the account team and the customer or partner to obtain a deep understanding of the customer's technology needs or partner's offerings and architect a solution to meet them.

- Build relationships across customer's or partner's IT silos and offerings to understand, build, document and share our knowledge of their infrastructure, challenges and potential technical impact of planned projects.

- Understand and act as a valued resource early and often within the customer's decision making process (e. g. : during the idea or conceptual stages).

- Execute complex product integration demonstrations and proofs of concept, customizing the demonstrations as necessary to address the customer's specific needs and environment.

- Maintain a deep technical knowledge of the products developed by the business unit.

- Provide technical specifications and requirements documentation as necessary to support the proposed solution.

- Effectively position and present the benefits of Broadcom's solutions and specifically how our solutions will support the client's technical and functional requirements.

- Provide technical leadership and oversight during Trials, Proof-of-Concept (POCs), complex demos, etc. , as warranted.

- Ensure technical requirements required by the proposed solution are clearly communicated to and understood by the client and meet the client's expectations.

- Effectively communicate Broadcom's key competitive differentiators.

- Foster and build relationships with customers and partners to develop references.

- Strive to constantly improve the quality of all customer interactions.

Financial Target

- Directly assist account teams in achieving financial targets via the opportunity planning process.

- Assist sales in accurately assessing and forecasting opportunities.

- Evaluate alternative options to execute opportunities by the most cost effective means without negatively impacting deliverable quality or customer's perceptions.

- Ensure long-term stability and sustainability of book-of-business.

Broadcom's Internal Business Processes

- Coordinate internal/external resources to effectively pursue opportunities.

- Disseminate feedback to business units gained from client experiences and issues to facilitate product improvements or enhancements.

- Mastery of processes and tools for:

- Proposal Development

- Solution Architecture Overview

- Statement of Work (SOW) Development

- Need-based Sales Methodology

- Enterprise Management tools and accelerators (Profilers, Maturity Modeler, and Blueprints)

- Contribute constructive feedback for improvement and enhancement of above processes.

- Assist in the Partner Enablement process (partner selection, technical training and opportunity engagement).

- Marshal appropriate CA resources to effectively execute partner-led opportunities.

- Understand and adhere to compliance requirements and Code of Ethics.

Typical Role Definition

Job-Specific Authority and Scope

- Generally works without consulting their manager.

- Independent decisions are made daily.

- Examples of typical decisions without manager consultation:

- Development of solution strategies and selection of technical components.

- Resolution of daily issues as the arise and escalation of larger issues

- Advice and counsel to account teams and sales management regarding solution approaches.

- Typically has no direct reports.

- Typ