Maintenance Engineer
Job DescriptionWe create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling, and digital mobility solutions.
Joining us means joining a truly global community of more than 36, 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
Position: AFTER SALES ENGINEERLocation: Rome
Purpose of the JobThe main purpose of the role is to provide technical support to maintenance activities (on site or by remote) on Railway Signalling Systems operated by the Alstom domestic and international Customers. The role includes the responsibility to manage warranty obligations on the projects in the scope of Alstom.
Position in the OrganisationThe position will be part of the Services Signalling Platform Organisation - Maintenance Team. The employee will have a hierarchical and functional report to the Signalling Maintenance Manager. Internal relationships include:
System and ProductApplication EngineeringIndustrializationSupply Chain departmentsInstallationExternal relationships include Customer infrastructures operators and maintenance technicians.
Responsibilities and AccountabilitiesThe person will be responsible for:
Definition and implementation of Maintenance and technical assistance plansCoordination and support to maintenance technicians on fieldProvision of performances and log analysisProvision of structured "return of experience" process by: reporting, statistics, etc. Execution and supervision of HW and SW retrofit and upgrade plansProvision of support to Service Signalling Platform organization in the definition of maintenance strategy in tenders and offersCooperation with product engineering in the definition of maintainability requirements during the product's design phaseThe position also includes the availability to perform activities outside of the Bologna Alstom site (25%) and to be part of the team that supports the customer maintenance team by remote H24.
Educational and Technical RequirementsBachelor/Master degree in Electronics/Electric/Telecommunications EngineeringCapability to interpret electric drawings and schemesKnowledge of electronic design principles and methodologyKnowledge of the most common operating systems (Unix, Ms-Windows, …)Knowledge of the most common net protocols (TCP/IP, …)Knowledge of RAM analysis methodologyCapability to use test tools (oscilloscope, wave generator, multimeter, etc…)Basic knowledge of railway systems and/or transportation systems would be a plusLanguagesItalian: excellent level written and spokenEnglish: good level written and spokenKnowledge of French is desirable but not mandatoryCompetencies and Experience RequestedCapability of synthesis and related written exposureCapability to perform analysis and to relate information from different contextsCapability to work in a team and attitude to problem solvingNew graduate or one/two years of experience in electronic or electromechanical companyHardware and firmware designKnowledge of on-site or remote technical assistance for Electronic/Electromechanical applicationsCompany CultureAn agile, inclusive, and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn, and advance in their careers. We are committed to encouraging our employees to reach their full potential while valuing and respecting them as individuals.
Job SegmentOutside Sales, Supply Chain, Sales Engineer, Unix, Firmware, Sales, Operations, Technology
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