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• To ensure that you and the team give exemplary hospitality to our guests at all times. • To ensure that orders of food and beverage are served promptly and in accordance with hotel standards. • To ensure revenue is maximized by adhering to set billing and accounting procedures. • To report any faults or injuries to your line manager. • To display a proactive and innovative approach to development within the team environment including but not limited to routine testing, mentoring and role plays. • To ensure communication procedures are followed, resulting in an effective and efficient service. • To be able to act with initiative and forethought. • Proactive in getting things done and exceeding expectations of both guests and colleagues where possible. • To develop interactive customer relations and to be aware of any possible future requirements.
To convey such information and ideas to your line manager for the enhancement of customer expectation. • To have thorough knowledge of the hotel and its offerings to include food and beverage menus, events and future plans. • To have a thorough knowledge of and adherence to the law with regard to the following company regulations:-Licensing laws- Health safety regulations- Food handling hygiene laws- Fire regulations procedures- First aid procedures• To be a good example of the company dress code and appearance standards. • Assist in ensuring adequate staffing to cover the business needs. • Deploying staff in an efficient way to ensure all mis-en-place and set standards are in place. • To ensure that the team work to an agreed rigid cleaning procedure. • To maintain and improve food beverage profits by monitoring wastage and breakages.
Implementing remedial actions and reporting to line manager, • Ensuring that the team act upon all up selling opportunities within the bar and restaurant though encouragement and support. • Display a proactive and consistent approach to stock and cash control. • To undertake special duties or work outside of routine at the request of food and beverage management. €2200 - €2500 + accommodationAccommodation provided. Department: F B serviceAbout you• You must be fluent in Italian and English• You must have experience working in 5* or luxury F B• You must be hands-on and willing to work closely with the team during operations• You must have excellent customer service skillsLanguages required: Italian and English. The companyhosco Talent Search is a division of Hospitality Connection (hosco). hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry.
With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Informazioni aggiuntive: Tipo di impiego: Tempo pieno
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