Maitre D'Hotel Lazio

Maitre D'Hotel
Roma
Lazio, Lazio

Maximilian Hotel a Praga, Repubblica Ceca

Our motto is "Be Better Than Yesterday"

We are looking for Maître d' to join Maximilian Brasserie team. As a pivotal member of our front-of-house service team, you will support our F&B Manager by greeting customers, attending and confirming reservations, seating them, and taking care of their needs during their dining experience.

You are responsible for all logistic details, including reservations and arrangements for large parties, as well as setting the ambience and atmosphere of the restaurant while maintaining the brasserie and ensuring it is clean and presentable at all times.

In addition, you are tasked with training and managing waitstaU to deliver the highest possible service standards.

Maître d' Duties

- Make, adjust, and cancel customer reservations

- Manage staff to ensure efficient and excellent service throughout a given seating

- Greet customers and guide them to their tables

- Answer customer questions regarding food, drinks, and specials

- Resolve customer complaints or disputes

Maître d' Requirements

- At least five years in a high-end, fast-paced restaurant environment (preferably from abroad)

- Adaptive organizational skills and the ability to change plans to meet new circumstances

- Strong people skills

- Excellent communication and customer service skills, including the ability to tactfully deliver unwelcome news to customer